Data Acquisition Representative

IQVIA•Burlington, MA

11d•$42,700 - $106,800•Hybrid

About The Position

Cedar Gate Technologies, an IQVIA business, enables payers, providers, employers, and service administrators to excel at value-based care with a unified technology and services platform delivering analytics, care, and payment technology on a single data management foundation. At Cedar Gate, you’ll be part of a collaborative, innovative environment where great ideas thrive. We invest deeply in our people through ongoing training, comprehensive benefits, and a strong culture of teamwork, offering the chance to grow your skills while contributing to high impact initiatives for some of the world's most dynamic companies. The Client Data Acquisition Representative plays a key role in supporting client data onboarding and ongoing data intake processes. This position partners closely with clients, vendors, and internal managers from Data Onboarding and Client Delivery to ensure data file requirements are clearly communicated, accurately set up, and delivered on time. In this role, you’ll build a strong understanding of Cedar Gate’s products, client data needs, and use cases to respond to vendor inquiries and support assigned accounts effectively. The data you help manage enables our healthcare clients to apply value-based care (VBC) strategies that improve patient outcomes and drive better, more coordinated care. This is a great opportunity for someone who enjoys working across teams, staying organized, and taking ownership of work that directly supports both client success and meaningful improvements in healthcare delivery.

Requirements

Minimum of 2 years of professional experience with direct client relationship responsibilities
Healthcare claims domain experience with solid knowledge of claims workflows
Experience supporting clients or external partners, including understanding technical requirements and troubleshooting issues
Strong organizational skills and attention to detail
Ability to prioritize multiple requests and manage time effectively in a fast-paced environment
Strong written and verbal communication skills
Proficiency in software applications, especially Excel
Bachelor’s degree in business administration or a related field, or equivalent experience
To be eligible for this position, you must reside in the same country where the job is located.

Responsibilities

Communicate file status updates to internal teams to ensure visibility and progress on any issues
Partner with Client Delivery and Data teams to resolve client or vendor-related questions and issues
Work directly with data vendors to ensure client data requirements are clearly understood and met
Track data acquisition timelines to support on-time implementation and production releases
Identify and escalate risks or delays that may impact delivery timelines
Document vendor interactions and maintain accurate records in ticketing systems and Salesforce
Support file management processes, including follow-up on missing or delayed files
Coordinate vendor legal documentation and assist with related processes
Contribute to process improvements related to vendor coordination and data workflows
Provide professional, responsive support to clients and vendors