Data 360 GTM Specialist, Data Excellence & AI Practice Director

Salesforce•McLean, VA

2d•Hybrid

About The Position

Salesforce is seeking a Data 360 GTM Specialist for the Professional Services Data Excellence & AI Practice team. This role is crucial for positioning Data solutions that deliver fast time-to-value and guide customers towards becoming a full agentic organization on the Salesforce platform. The specialist will advise on Data 360 (formerly Data Cloud) solutions for various business problems across industries, understanding business objectives, managing client expectations, and communicating the value of Services effectively. The role involves serving as a strategic advisor and Salesforce product expert to large, complex enterprise customers, requiring strong enterprise, commercial, and cross-functional skills. The ideal candidate is a strategic, analytical thinker with business acumen, joining a rapidly growing area of the business.

Requirements

10 years experience, encompassing working with Data platforms to solve real business problems
Relevant Salesforce Data 360 platform experience or equivalent Customer Data Platform solutions (Custom CDP Solutions, SaaS CDP Solutions such as Tealium AudienceStream, Adobe AEP, Segment, Treasure Data, BlueShift, SessionM, RedPoint etc.)
Functional knowledge of commonly used enterprise cloud data platforms, such as Snowflake, Databricks, Microsoft Azure etc. and how organizations establish enterprise data strategies around these platforms
Experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructure
Strong background and understanding of Core Salesforce products, with a clear PoV on how data & AI enhance our Core Salesforce solutions
Experience in a Professional Services GTM role (E.g. Account Partner, Client Partner, Engagement Manager, pre-sales Architect)
Background in a consultative role, with a strong understanding of consumption sales, technology and how software services fits into the overall sales process.
Experience working with stakeholders to understand and achieve business goals using data
Experience growing accounts with large and complex pursuits or projects ($M+)
Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as implementation methodology, roadmapping, enterprise transformation strategy, and executive-level requirement gathering sessions
Highly collaborative team player with strong interpersonal skills and the ability to thrive in a fast paced, unpredictable environment

Nice To Haves

Demonstrated experience with Data 360 (F.K.A. Data Cloud)
Exemplary communication skills and ability to work in a team
Ability to problem solve creatively and learn quickly
Strong understanding and command of the English language including written, analytical and verbal communication skills
Willingness to help out wherever needed
Quality Microsoft Office skills, including Word, Excel and PowerPoint
Beginners mind

Responsibilities

Provide specialist Data 360 product & implementation expertise to help position, scope, schedule, and resource Data 360 Professional Services engagements, including for both customer-funded and ARI/SWE funded engagements
Partner and build strong relationships with License Sales and Professional Services OU counterparts to educate on the positioning and representation of our Services offerings
Engage customers, including C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship
Use industry expertise and business insight to understand customer motivation, business drivers, strategic goals and desired business outcomes
Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment
Continuously explore opportunities with existing customers regarding ‘add on’ services
Contribute to the development of internal methodologies and standardized approaches for use across Services OUs and other regional Practices
Meet individual Services KSOs (Key Strategic Objectives), including individual utilization and individual Services bookings influenced
Flexibility to travel across other North American locations (typically 10%-25% per quarter)