Dashboard Administrator (Junior)

CACI • Ashburn, VA

6d

About The Position

CACI is seeking a Junior Dashboard Administrator for the Global Mission Operations Support (GMOS) contract supporting the Department of State. The role supports national security through IT solutions and contributes to modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. The administrator assists with collecting, validating, and organizing operational, performance, quality, financial, data center, monitoring, capacity, and disaster recovery information for dashboards and reports. Dashboards include program-level and user-level views with near-real-time data refresh intervals of no more than 15 minutes.

Requirements

• High school diploma or GED and 0–3 years of experience in related fields such as data analysis, IT operations, dashboard support, reporting, or technical support; equivalencies are considered.
• Active Secret clearance.
• Basic understanding of data collection, reporting concepts, and dashboard visualization principles.
• Familiarity with Microsoft Office Suite, including Excel for data manipulation, and ability to learn business intelligence and visualization tools.
• Strong attention to detail and ability to accurately collect, organize, and validate data from multiple sources.
• Effective communication skills and ability to collaborate in team environments.
• Eagerness to learn IT operations concepts.

Nice To Haves

• Prior experience supporting federal agencies or internships in IT operations or data analytics.
• Basic knowledge of data visualization tools such as Tableau, Power BI, Splunk dashboards, or business intelligence platforms.
• Familiarity with IT Service Management (ITSM) concepts, monitoring tools, or data center operations and infrastructure monitoring.
• Foundational understanding of SQL for data queries, basic scripting concepts, or coursework in data analytics, statistics, or related technical fields.

Responsibilities

• Assist with preparing Contract Status Reports and Weekly Activity Reports by collecting dashboard metrics, operational data, and performance indicators from monitoring tools and platforms.
• Support Trip Report documentation by compiling travel-related dashboard data, activity summaries, cost information, and field visit outcomes in required formats.
• Contribute to Quality Management Plan dashboards by tracking quality metrics, performance indicators, audit findings, and corrective action status.
• Assist with developing integrated operational dashboards that provide program-level and user-level views with data refresh intervals not exceeding 15 minutes.
• Support Quarterly Spend Plan dashboard preparation by tracking labor hours, costs, and resource allocation across CLINs and labor categories.
• Collect dashboard data from Data Center Management operations, including SDDC resource utilization, cloud infrastructure availability, and capacity statistics.
• Assist with Enterprise Operations Center dashboard data collection by monitoring infrastructure system availability, tracking incident status, and coordinating with DT ENMOC.
• Support enterprise monitoring dashboard development by gathering data from Oracle Enterprise Manager, Splunk, AppDynamics, Zabbix, and other monitoring platforms.
• Contribute to Capacity Management Plan dashboards by collecting performance utilization metrics, capacity statistics, and trend data across IT infrastructure components.
• Assist with disaster recovery dashboard tracking by monitoring 2N redundancy status, automated failover readiness, backup replication metrics, and RTO/RPO compliance.

Benefits

• Flexible time off benefit.
• Learning resources and learning and development opportunities.
• Competitive compensation and benefits.
• Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED