DAS Field Engineer

Black Box • Atlanta, GA

10d • Onsite

About The Position

Primary Roles & Responsibilities: Network Installation and Configuration: Install, configure, and commission telecommunication equipment, including routers, switches, access points, and other network devices. Collaborate with the design and engineering teams to ensure accurate implementation of network architecture and configurations. Perform system testing and troubleshooting to identify and resolve network issues promptly. Network Maintenance and Support: Conduct regular maintenance activities, including software updates, hardware replacements, and network performance monitoring. Respond to network outages, service disruptions, and customer complaints to minimize downtime and ensure timely resolution. Provide technical support to end-users and assist in troubleshooting network-related problems. Site Surveys and Documentation: Conduct site surveys to assess the feasibility of network installations and identify potential challenges or requirements. Create detailed documentation of network infrastructure, including diagrams, cable layouts, and equipment inventory. Maintain accurate records of all network configurations, changes, and maintenance activities. Field Testing and Commissioning: Perform field testing and commissioning of telecommunication systems to ensure proper functionality and adherence to industry standards. Conduct acceptance tests and verify network performance against specified parameters. Generate comprehensive reports on test results, highlighting any deviations or issues encountered. Collaboration and Communication: Collaborate with cross-functional teams, including project managers, network engineers, and technicians, to ensure seamless project execution. Communicate effectively with clients, stakeholders, and team members to understand project requirements and provide regular updates on progress. Participate in meetings, training sessions, and knowledge-sharing activities to enhance technical skills and stay updated with emerging technologies.

Requirements

• 3-5 years experience in commissioning multiple vendor DAS equipment
• Proven experience as a Telecommunication Field Engineer or a similar role.
• In-depth knowledge of telecommunication systems, protocols, and technologies (e.g., LTE, 5GNR, TCP/IP, Ethernet, VLANs, OSPF, BGP, MPLS).
• Proficiency in configuring and troubleshooting network equipment, such as fiber optic distributed antenna systems (DAS), Public Safety BDAs, and wireless access points.
• Strong understanding of structured & coaxial cabling principles/testing.
• Familiarity with network monitoring tools and diagnostic utilities.
• Excellent problem-solving and analytical skills to identify and resolve issues effectively.
• Ability to work independently and handle multiple tasks simultaneously while adhering to deadlines.
• Strong interpersonal and communication skills to collaborate with diverse teams and interact with clients professionally.
• Availability for regular travel to client sites and flexibility to work outside regular business hours when necessary.
• Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP, service delivery management such as ServiceNow and cloud based technology systems.

Nice To Haves

• Demonstrated strengths in ability to clarify goals & objectives, build team commitment, analyze and ensure progress toward objectives, identify areas for improvements in processes and knowledge and skills of employees.
• Continuously expand and leverage knowledge of market and industry benchmarking with success in identifying, recommending and implementing best practices, methodologies, analytics and industry trends.
• Excellent personal management skills; ability to motivate team to achieve results; ability to influence and inspire action through strong decision-making skills.
• Understands how change affects employees and utilizes strategies to reduce risk to the organization.
• Ability to work effectively across all functional groups to optimize product & service offerings, create a seamless internal and external client experience and resolve issues.
• Ability to identify talent and build employee skills and capabilities.
• Strong problem solving skills to effectively influence decision making.

Responsibilities

• Install, configure, and commission telecommunication equipment, including routers, switches, access points, and other network devices.
• Collaborate with the design and engineering teams to ensure accurate implementation of network architecture and configurations.
• Perform system testing and troubleshooting to identify and resolve network issues promptly.
• Conduct regular maintenance activities, including software updates, hardware replacements, and network performance monitoring.
• Respond to network outages, service disruptions, and customer complaints to minimize downtime and ensure timely resolution.
• Provide technical support to end-users and assist in troubleshooting network-related problems.
• Conduct site surveys to assess the feasibility of network installations and identify potential challenges or requirements.
• Create detailed documentation of network infrastructure, including diagrams, cable layouts, and equipment inventory.
• Maintain accurate records of all network configurations, changes, and maintenance activities.
• Perform field testing and commissioning of telecommunication systems to ensure proper functionality and adherence to industry standards.
• Conduct acceptance tests and verify network performance against specified parameters.
• Generate comprehensive reports on test results, highlighting any deviations or issues encountered.
• Collaborate with cross-functional teams, including project managers, network engineers, and technicians, to ensure seamless project execution.
• Communicate effectively with clients, stakeholders, and team members to understand project requirements and provide regular updates on progress.
• Participate in meetings, training sessions, and knowledge-sharing activities to enhance technical skills and stay updated with emerging technologies.

Benefits

• Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level