Damage Writer

Flexcar • El Monte, CA

4d • Onsite

About The Position

The Damage Writer owns the accuracy and consistency of Flexcar’s vehicle damage estimates. This person underwrites damage estimates (assessing vehicle condition, determining the repair or recondition warranted, and pricing it correctly) and reviews the estimates produced by Flexcar’s automated damage-estimation process to catch errors, close gaps, and keep automated output trustworthy. You will also help build and refine Flexcar’s standard cost schedule for vehicle damage, defining what each type of damage should cost based on damage type, severity, body panel, and vehicle model year and trim. Success in this role means damage estimates that are fair, consistent, and defensible, supporting accurate chargebacks, sound reconditioning decisions, and reliable vehicle valuation across the fleet.

Requirements

• Deep, hands-on knowledge of vehicle damage and repair: you can look at damage and know what it takes to fix it and what it should cost
• Strong attention to detail: you catch the missed panel or the mispriced line before it becomes a bad estimate
• Sound, consistent judgment; you price similar damage the same way regardless of who is watching
• Comfortable working with data, spreadsheets, and structured cost schedules
• Able to review automated output critically, without either rubber-stamping it or fighting it
• A clear communicator who can explain and defend an estimate
• Thrives in a fast-paced, high-volume environment and stays organized across many vehicles at once
• Experience as a damage appraiser, auto damage estimator, collision estimator, or auto insurance adjuster
• Familiarity with estimating platforms (e.g., Audatex) and standard estimating logic
• Body shop, collision repair, or vehicle reconditioning background
• Experience with used-vehicle inspection, remarketing, or fleet reconditioning

Responsibilities

• Assess vehicle damage from photos, inspection data, and condition reports and determine the appropriate repair or reconditioning path
• Write accurate, itemized damage estimates that reflect the true cost to return a vehicle to standard
• Apply consistent judgment across vehicles, damage types, and markets so similar damage is priced the same way every time
• Review damage estimates generated by Flexcar’s automated damage-estimation process for accuracy and completeness
• Catch and correct over- and under-estimates, mis-identified damage, and missed items before they flow downstream
• Flag patterns in automated errors and partner with the team improving the model to make automated output more reliable over time
• Help design and maintain Flexcar’s standard cost schedule for vehicle damage
• Define damage costs by type (e.g., scratch vs. dent), size and severity, body part or panel, and vehicle model year and trim
• Keep the cost schedule current as parts, labor rates, and vehicle mix change, and document the rationale so pricing stays transparent and defensible
• Partner with fleet, reconditioning, and operations teams to keep estimates aligned with real repair costs and turnaround
• Support the damage chargeback process with estimates that are fair to customers and hold up to scrutiny
• Provide the subject-matter expertise that helps calibrate automated tooling and damage policy

Benefits

• Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years
• Multiple company-paid holidays
• 40 hours of sick time
• 401(k) with company match from day one of hire
• Excellent, low-cost healthcare coverage including medical, dental, and vision, with eligibility on day one.
• Wellness Programs
• Flexible Spending Accounts
• Health Savings Account
• Life and Disability Insurance
• Discounted employee rate on Flexcar products
• No annual membership fee
• Weekly Pay
• Employee Referral Bonus
• Uniforms
• Reimbursement for ASE certifications
• Tools – that you will get to keep after a year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed