Damage Appraiser

Hertz•West Bay Club, FL

3h•Onsite

About The Position

A Hertz Damage Appraiser is responsible for accurately assessing damage to Hertz vehicles and preparing detailed reports of their findings utilizing knowledge from VALE national or industry experience. The Damage Appraiser should have extensive experience working with vehicles and a strong attention to detail. They must be able to recognize and identify different types of damage and be familiar with the Hertz fleet. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work independently. Body damage appraisers will review and make vehicle repair recommendation decisions based on company standards and policies. They will work closely with our vendor repair network to ensure vehicles are being repaired with high quality and in a timely manner. Body damage appraisers will also work directly with our field personnel on the processing and moving of vehicles. Appraisers throughout the day will also work vendor payments and ensure timely processing of repair invoices.

Requirements

VALE National Certified or equivalent work experience with body damage evaluation either from the insurance or repair side
Computer proficiency across systems such as Excel, PowerPoint.
Willingness/ ability to learn internal systems and use multiple at once to solve problems.
Moderate proficiency in Microsoft suite and oracle products
Ability to collaborate with internal and external stakeholders across multiple functions and locations.
Flexible and adaptable; ability to work effectively in ambiguous situations.
Excellent verbal and written communication skills
Results driven, ability to make decisions and help solve problems.
Ability to drive process and organizational change.
Ability to keep a positive attitude in a fast-paced environment.
Ability to work under minimal supervision with a goal-oriented mindset.
Ability to see the big picture and leverage critical thinking and decision-making skills.
Excellent organization, time management, delegation, and prioritization skills.

Responsibilities

Review, evaluate and approve vehicle damage estimates
Responsible for the communication with vendors on estimates for repairs and reviewing all incoming damaged vehicles.
Utilizes Hertz systems as well as damage estimating software to evaluate damaged vehicles.
Collaborates with internal field departments, finance, and maintenance teams as well as external partners and body shops.
Manages BD shops on a daily basis for current repairs and addresses any delays
Creates cost reductions through accurate estimate review and collaboration with repair network.