Dairy Manager

Sprouts Farmers Market • Philadelphia, PA

7h • Onsite

About The Position

The Dairy Manager works individually to manage activities and functions of the Dairy Department to achieve and maximize sales and profits. This role involves giving direction to clerks in the department while overseeing the presentation and sanitation standards of the Dairy Department, on the sales floor and the backroom cooler. The Dairy Manager is responsible for processing and stocking products according to Sprouts dairy standards, delivering outstanding customer service, and controlling inventory to recommended stock levels by using proper ordering techniques to maximize sales and minimize stock loss. Additionally, the role involves ensuring proper rotation of products to control freshness, removing out-of-code items, and managing price changes within the department. The Dairy Manager also engages and evaluates team members through coaching, feedback, and one-on-one development discussions, and makes recommendations on merit increases via completing the bi-annual performance review process. Regular attendance and participation at in-store meetings are expected, as is collaboration with the Store Manager on recruiting, hiring, and promotion/transfer decisions. The role requires confidently exercising independent judgment to address Team Member concerns and taking and documenting corrective actions when needed, including collaboration with business and HR partners in managing performance. Ensuring maximum productivity and efficiency by creating and adjusting schedules and staffing levels, and communicating standards, expectations, policy changes, and product knowledge to team members are also key responsibilities. Ultimately, the Dairy Manager leads a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience for customers.

Requirements

• Be at least 18 years of age.
• Minimum of 2 years' retail grocery experience.
• Good communication skills; and the ability to give and take direction participating in a team environment.
• Ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
• Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers.
• Be able to answer phones and take special orders.
• Perform general housekeeping in the department; clean and sanitize work area (including tables, floor, walls, cases, cooler, freezer, etc.).
• Be able to operate and use knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks as needed. Uses knowledge of scales and weight measures to accurately weigh and label products.
• Be able to stand for up to 3 hours continuously, for a total of 8 hours per shift.
• Vertically transferring tray up to 5 lbs., from 7” to 64” for up to 10 hours.
• Vertically/horizontally transferring items up to 40 lbs., from 5” to 36”, for a distance up to 36 feet for up to 10 hours without mechanical assistance.
• Adhere to all safety, health, and Weights and Measures regulations.
• Achieve and maintain a Food Handlers permit.

Responsibilities

• Manage activities and functions of the Dairy Department to achieve and maximize sales and profits.
• Give direction to clerks in the department while overseeing the presentation and sanitation standards of the Dairy Department, on the sales floor and the backroom cooler.
• Process/stock products according to Sprouts dairy standards.
• Responsible for delivering outstanding customer service.
• Provides overall direction, coordination, and evaluation of this department.
• Control inventory to recommended stock levels by using proper ordering techniques to maximize sales and minimize stock loss.
• Responsible for the proper rotation of products to control freshness; removes out-of-code items.
• Responsible for price changes within the department.
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via completing the bi-annual performance review process.
• Regularly attend and participate at in-store meetings.
• Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager.
• Confidently exercise independent judgment to address Team Member concerns.
• Take and document corrective actions when needed, including collaboration with business and HR partners in managing performance to include coaching, counseling, progressive discipline, suspension, or termination when needed.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team that collaborates to deliver the finest quality of product, highest level of service, and the greatest experience your customers will receive.

Benefits

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!
• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays
• DailyPay - access earned wages the next business day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed