Direct hire D365 (F&O)
About The Position
This is a full-time, remote position for a D365 Software Engineer specializing in Finance and Operations (F&O). The role involves serving as Level 4 escalation support for enterprise applications, performing advanced root cause analysis, and leading technical troubleshooting for Microsoft Dynamics 365 F&O modules such as Supply Chain Management, Production Control, Time and Attendance, and Asset Management. The engineer will provide architectural and configuration support, collaborate with business stakeholders to translate requirements into technical solutions, and design/develop customizations, extensions, integrations, workflows, and reports within D365 F&O. The position also includes supporting integrations with other enterprise systems, providing limited support for Dynamics 365 CE (Field Service), reviewing code and configuration changes, leading system upgrades and testing, maintaining technical documentation, recommending system improvements, and mentoring junior staff.
Requirements
- Microsoft Dynamics 365 F&O expertise
- Experience with Supply Chain Management, Production Control, Time and Attendance, and Asset Management modules
- Proficiency in D365 F&O architecture and advanced configuration
- Experience in designing, developing, and enhancing customizations, extensions, integrations, workflows, and reports
- Experience supporting integrations between D365 F&O and other enterprise systems
- Knowledge of Dynamics 365 CE (Field Service functionality and integrations)
- Experience with code reviews, configuration updates, and deployment activities
- Experience leading system upgrades, patching, and regression testing
- Ability to establish and maintain technical documentation
- Mentoring skills
Responsibilities
- Serves as Level 4 (L4) escalation support for enterprise applications, resolving complex technical and functional issues that cannot be resolved by Level 1–3 support teams.
- Performs advanced root cause analysis across integrated systems and implements sustainable corrective solutions.
- Leads technical troubleshooting efforts for Microsoft Dynamics 365 F&O, including: Supply Chain Management, Production Control, Time and Attendance, Asset Management (warranty tracking, maintenance history, preventative maintenance).
- Provides architectural and advanced configuration support within D365 F&O to ensure system stability, scalability, and performance.
- Collaborates with business stakeholders in manufacturing and distribution operations to translate functional requirements into technical solutions.
- Designs, develops, and enhances customizations, extensions, integrations, workflows, and reports within D365 F&O.
- Oversees and supports integrations between D365 F&O and other enterprise systems.
- Provides limited but knowledgeable support for Dynamics 365 CE, including Field Service functionality and integrations.
- Reviews and approves code changes, configuration updates, and deployment activities.
- Leads system upgrades, patching efforts, and regression testing to ensure business continuity.
- Establishes and maintains technical documentation, knowledge base articles, and support standards.
- Recommends system improvements aligned with manufacturing and distribution business objectives.
- Mentors junior engineers and support staff and provides technical guidance as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
