D365 Business Central Functional Analyst

TEMPERPACK•Richmond, VA

11d•Hybrid

About The Position

We are seeking a highly skilled Dynamics 365 Business Central Functional Analyst to join our team. This role will be responsible for leading business process design, system configuration, and end-to-end functional implementation of D365 Business Central. The ideal candidate will have deep functional knowledge of manufacturing, strong business process understanding, and the ability to effectively interact with all levels, including production floor associates to senior leaders, to align system capabilities with organizational goals.

Requirements

Bachelor’s degree in Information Systems, Business, Supply Chain, Engineering, Computer Science, Accounting, or a related field required.
3–5 years of experience as a Functional Consultant, Business Systems Analyst, ERP Analyst, or similar role supporting Dynamics 365 Business Central implementations.
Proven experience participating in or leading Dynamics 365 Business Central implementations, including system configuration, business process mapping, fit-gap analysis, testing, and user adoption activities.
Strong understanding of manufacturing operations and business processes, with the ability to effectively partner with cross-functional teams and engage in process-level discussions.
Experience developing test scripts, coordinating and supporting User Acceptance Testing (UAT), and documenting business requirements and functional designs.
Demonstrated ability to create training materials, process documentation, and end-user support resources.
Strong communication, presentation, and stakeholder management skills with the ability to translate business requirements into system solutions.
Working knowledge of Dynamics 365 Business Central security roles, workflows, and system dependencies.
Familiarity with integrations, APIs, extensions, Microsoft Power Platform, and Azure services.
Experience working within Agile project environments and utilizing tools such as Azure DevOps.

Nice To Haves

Experience supporting ERP implementations within a manufacturing environment (preferred)
Microsoft Dynamics 365 Business Central certifications are a plus.

Responsibilities

Lead workshops with business stakeholders to gather requirements, document processes, and identify gaps between standard D365 functionality and business needs.
Configure and parameterize modules, with a focus on Account Management, Finance (GL, AP, AR) and Supply Chain (Procurement, Inventory, Sales, Production, WMS).
Perform fit-gap analysis, prepare functional design documents, and work with technical teams to design solutions and integrations.
Support data migration activities, ensuring accuracy and completeness of master and transactional data.
Develop test cases, lead unit and UAT testing, and ensure timely resolution of defects.
Deliver end-user training sessions and create user-friendly documentation to support adoption.
Provide input on change management and process improvement initiatives to facilitate smooth transition.
Partner with developers to validate technical designs, integrations, extensions, and customizations.
Ensure security roles, workflows, and compliance requirements are properly configured and documented.
Communicate progress, risks, and issues effectively with project stakeholders, including executive leadership.