D365 Architect

Capgemini • Chicago, IL

1d • $135,549 - $176,139

About The Position

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Requirements

• Strong expertise in: Dynamics 365 Sales and Customer Service, Omnichannel for Customer Engagement, Dynamics 365 Finance & Operations, Dataverse and Power Platform
• Experience in multi-tenant / multi-brand CRM implementations
• Strong understanding of: Customer 360 and CDP integration models, Event-driven and API-led architecture
• Experience with: Order management, billing, and financial processes, B2B and B2C commerce solutions, Integration with external platforms (e.g., Shopify)
• Proven ability to design scalable, enterprise-grade solutions
• Strong stakeholder management and leadership skills

Nice To Haves

• Microsoft certifications in D365 (CE/F&O) or Power Platform
• Experience in retail, consumer, or multi-brand ecosystems
• Familiarity with Azure cloud services and integration tools
• Experience with enterprise integration patterns (microservices, messaging, ESB)
• Exposure to large-scale transformation programs and agile delivery models

Responsibilities

• Lead the design and implementation of the Unified Experience layer using Dynamics 365 Sales, Customer Service, Omnichannel, and Power Platform
• Define and deliver a scalable multi-brand, multi-tenant CRM architecture integrated with CDP and enterprise systems
• Architect Finance, Order Management, and Commerce capabilities using D365 F&O, including B2B and B2C flows
• Enable seamless cross-system orchestration between CE, F&O, CDP, and external platforms (e.g., Shopify, partner ecosystems)
• Establish design standards, data models, and experience patterns across the Skylark platform
• Implement event-driven architecture and integration frameworks for real-time data flow
• Provide technical leadership during mobilization, ensuring alignment with enterprise architecture and scalability goals

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed