Cytology Support Representative I

Quest DiagnosticsDenver, CO
Onsite

About The Position

Provide the Cytology Department with administrative support, including functions that require client contact.

Requirements

  • Finger Dexterity and hand-eye coordination.
  • Large amounts of standing, sitting, bending, twisting, and reaching.
  • Lift and carry objects up to 30 pounds.
  • Knowledge of basic computer functions.
  • Type 45 WPM.
  • Good organizational skills.
  • High School Diploma or Equivalent (Required)

Responsibilities

  • Filing and retrieval of slides as requested.
  • Electronic recording of slides into laboratory information system, if applicable.
  • Mail handling and distribution within department.
  • Storage of laboratory records according to established record management protocol.
  • Retrieval of specimens for adjunctive testing (HPV and CTNG).
  • Scantron Machine Operation (if applicable).
  • Order entry, as-needed.
  • Learn to handle incoming calls, responding in a timely and professional manner.
  • Contact clients to request additional information or to provide designated reports.
  • Escalate complex customer issues to the appropriate individual/department.
  • Other duties as required.
  • Must begin and complete all assignments with minimal supervision.
  • Must be able to collaborate with other departments and colleagues for problem solving.
  • Must maintain confidentiality of patient test results.
  • Learn the department's test offerings and submission requirements.
  • Client contact is required
  • May handle specimens.
  • Handling of slides and slide folders.

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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