Cytogenetics Lab Supervisor

Quest Diagnostics

6d•Onsite

About The Position

Join a team where your work has a direct impact on patients and the communities we serve. At our Marlborough laboratory, you’ll have opportunities to learn, develop your expertise, take on new challenges, and grow as both a technical professional and a leader. We believe great laboratories are built by people who are curious, passionate about their work, and committed to making a difference every day. Under the direction of the Manager/Director, you will play a critical role in leading laboratory operations, advancing technical excellence, and ensuring every specimen and result receives the highest level of quality and attention. This is an opportunity to bring your technical expertise to complex and specialized testing, strengthen laboratory workflows, and help translate science and technology into meaningful outcomes for patients. You’ll work alongside a collaborative team of leaders and laboratory professionals who believe in teamwork, accountability, continuous learning, and developing one another. Together, we strive to create an environment where people thrive, innovation is encouraged, and every team member understands the important role they play in serving our patients, providers, and community.

Requirements

Minimum five (5) years full-time supervisory experience
New York State Inspection Lab Requirements
6 years clinical experience
Comprehensive theoretical and operational job knowledge in designated specialty required.
Knowledge of organizational/departmental policies and procedures.
Proven leadership and problem-solving skills.
Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
Interpersonal and communication skills necessary to deal courteously and effectively with employees, co-workers and clients.
Ability to deal with client information in a confidential manner.
Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems.
Bachelor’s Degree Medical Technology or related field (Required)

Nice To Haves

At least 1 year as a Supervisor at Quest Diagnostics
Cytogenetics experience preferred
ASCP Certification (Preferred)
ASCP Cytogenetics (Preferred)
Bachelor’s Degree Medical Technology (Preferred)

Responsibilities

Oversee activities of the department, distribute/assign work, determine priorities, schedule non-routine procedures.
Perform supervisory functions for their assigned staff including interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
Perform advanced/specialized tests and other related laboratory techniques.
May duplicate work of others to confirm test results.
Re-evaluate methodology, make recommended changes and assists in test interpretation.
Determine if further testing should be done on samples or if test should be repeated.
Check/approve all specialized and problem reports for accuracy.
Initiate quality-control measures and monitor quality of work for adherence to laboratory standards.
Perform duties of technologist as necessitated by absence or peak workload.
Completes special projects as requested - surveys, statistical reports, studies, research, etc.
Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
Complete training and competency checklists as appropriate.
Adheres to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
Answer questions from clients or other lab personnel, if applicable.
Participate in government or regulatory agency inspections, if needed.
Other duties as assigned.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program
Blueprint for Wellness® healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities