IT Cybersecurity Specialist - Onsite
About The Position
The Cybersecurity Specialist delivers NIST/CMMC compliance implementation and management, tier 3 technical support, cybersecurity system management, proactive monitoring, and investigative support for potential security incidents for local and remote GovCon and commercial clients. The position installs, configures, supports, and maintains cloud-based and on-premises networks and applications, and deploys infrastructure such as firewalls, LAN/WAN, wireless networks, servers, and office systems. It also supports corporate email and intranet applications. The Specialist provides remote and in-person end-user support, incident response, and problem management; contributes technical leadership to project teams; and supports client implementation projects through handover. The role includes troubleshooting and maintaining hardware, software, cloud-hosted applications, servers, networks, and business systems; preparing technical documentation; keeping electronic records accurate; and communicating solutions to users and colleagues. Domestic travel and participation in on-call rotations, including evenings and weekends as needed, are required.
Requirements
- Customer-service and results-oriented mindset.
- Strong problem-solving skills and willingness to seek assistance when necessary.
- Self-starter with excellent oral and written communication abilities.
- Ability to manage multiple tasks and make effective decisions.
- Ability to work independently without direct supervision.
- Ability to work effectively as part of distributed teams across multiple time zones and regions.
- Hands-on experience with Microsoft Azure, Intune, Entra ID, Microsoft Defender (ATP), and Microsoft Purview.
- 3–5 years of experience in computer systems support, cloud infrastructure setup and support, network administration, and network installation and configuration.
- Hands-on experience configuring firewalls, VPNs, and Layer 3/4 switches.
- Advanced knowledge of Microsoft Office Suite and Windows 10/11.
- Experience supporting and deploying Apple/Mac systems.
- Proficiency installing software, patches, and updates for desktops, laptops, and servers.
- Skill in troubleshooting complex network and systems infrastructure issues.
- Direct experience deploying and supporting client systems.
- Strong phone and interpersonal skills to promote end-user satisfaction.
- Experience with Active Directory and Windows Servers.
- Ability to work flexible hours, including evenings and weekends, as required for support and maintenance.
- Ability to travel domestically as needed for client support and project delivery.
- Commitment to maintaining accurate records and technical documentation.
- Willingness to take on new projects and responsibilities while supporting ongoing operations.
- Ability to contribute to a positive, collaborative team environment and seek opportunities to enhance team contributions.
Nice To Haves
- CompTIA Security+ and Network+ certifications.
- Knowledge of NIST/CMMC compliance processes.
- Experience in at least two of the following areas: cloud platforms such as Microsoft Azure and Amazon Web Services; Microsoft 365 Administration, Intune, or Azure Entra ID (AD); cybersecurity within the Department of Defense (DoD); CMMC/NIST 800-171 implementation and documentation; SIEM solutions.
Responsibilities
- Implement, manage, and provide tier 3 support for NIST/CMMC compliance for GovCon and commercial clients.
- Manage and monitor cybersecurity systems and investigate potential security incidents.
- Install, configure, and maintain cloud-based and on-premises networks and applications.
- Deploy, configure, and support infrastructure equipment, including firewalls, LAN/WAN, wireless networks, servers, and office infrastructure.
- Support and maintain corporate email and intranet application systems.
- Provide remote and in-person technical support, incident response, and problem management for end users.
- Provide technical leadership and context to project teams.
- Deploy, configure, and maintain cloud-hosted applications, such as Office 365, Azure, and AWS.
- Troubleshoot software applications, business processes, and hardware; repair or replace equipment as needed.
- Analyze and test new hardware and software configurations.
- Prepare technical documentation, including procedures, reports, research findings, and cost analyses.
- Provide technical support for on-premises and virtual cloud hardware.
- Assist with management and support of servers, networks, and hosted applications.
- Support the Cybersecurity Manager with new client implementation projects through handover.
- Communicate with users at all skill levels and document issues and solutions in knowledgebase and policy documents.
- Update DNS records, applications, websites, and content management systems.
- Maintain accurate and up-to-date electronic records.
- Participate in on-call rotations, including evenings and weekends as needed.
- Travel domestically as required.
- Perform other duties and special projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
