Cybersecurity Program Manager | PAM Health Corporate

PAM Health Corp Business Office•Plano, TX

1d•Remote

About The Position

The Cybersecurity Program Manager leads enterprise cybersecurity programs that protect PAM Health, enable business operations, and support patient care. The position manages security technology initiatives, vendor performance, security awareness, incident response program maturity, metrics, executive reporting, and cross-functional delivery. The role works with Information Technology, Infrastructure, Support, Clinical Informatics, Compliance, Privacy, Legal, managed service providers, and other business partners to implement security solutions effectively while managing operational risk. This remote position includes travel of up to 15 percent to facilities across the enterprise. Facility visits take place in operating clinical environments and may require compliance with facility access, screening, and health requirements. Work is generally performed indoors in well-lighted, well-ventilated areas, with potential exposure to hospital clinical surroundings during visits. The role may require coordinating responses to significant security incidents outside standard business hours. It is an exempt position supervised by the Chief Information Security Officer. No formal line of promotion exists.

Requirements

Bachelor’s degree in Cybersecurity, Information Technology, Information Systems, Business Administration, Project Management, or a related field, or an equivalent combination of education and experience.
Ten years of progressive information technology experience, including at least five years in cybersecurity.
Three years leading cybersecurity programs, enterprise technology initiatives, or comparable cross-functional projects.
Experience managing security vendors, service providers, contracts, service-level agreements, performance metrics, and remediation commitments.
Experience coordinating enterprise security technology deployments across infrastructure, endpoint, network, application, and business teams.
Experience creating security awareness communications, program metrics, and executive-level reports.
Strong program and project management skills, including planning, prioritization, dependency management, risk tracking, and delivery oversight.
Ability to evaluate cybersecurity technologies and services for effectiveness, operational impact, business fit, and risk.
Knowledge of security operations, incident response, security awareness, vendor management, enterprise infrastructure, and common cybersecurity controls.
Ability to translate technical and security risk into clear business impact, recommendations, and decisions for executive and non-technical audiences.
Strong written and verbal communication, negotiation, relationship management, and cross-functional leadership skills.
Sound judgment, accountability, initiative, and ability to lead through influence while balancing security requirements with operational needs.

Nice To Haves

Master’s degree in Cybersecurity, Information Technology, Business Administration, or a related field.
Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or comparable cybersecurity, program management, or vendor management certification.
Cybersecurity experience in healthcare, a health system, or another regulated environment.
Experience building or maturing cybersecurity awareness, incident response, governance, metrics, or vendor management programs.
Experience supporting a geographically distributed, multi-facility organization.
Prior infrastructure, networking, support, systems, or application experience that supports practical evaluation of operational impact.

Responsibilities

Lead the planning, implementation, and continuous improvement of enterprise cybersecurity programs and security technology initiatives.
Coordinate security deployments with Infrastructure, Support, managed service providers, application teams, and business stakeholders to achieve security objectives without unnecessary operational disruption.
Evaluate security solutions for suitability, effectiveness, risk, operational impact, and alignment with PAM Health requirements.
Develop phased implementation plans, project milestones, dependencies, risk controls, communications, and success measures for cybersecurity initiatives.
Identify significant security and operational risks, recommend appropriate controls, and escalate decisions requiring executive direction.
Manage security vendor relationships, service delivery, performance reviews, remediation commitments, and accountability.
Monitor contracts, service-level agreements, performance metrics, outages, corrective actions, and the value delivered by security providers.
Coordinate vendor incident response, root-cause analysis, post-incident reviews, remediation plans, and contractual follow-up.
Lead and expand PAM Health’s cybersecurity awareness program, including employee education, phishing awareness, and recurring communications.
Develop security metrics, dashboards, status reports, risk summaries, and executive-level communications.
Formalize and improve cybersecurity program processes, including incident response, governance, documentation, and cross-functional coordination.
Build productive relationships between Cybersecurity and technical, clinical, and business teams; translate business needs into secure, practical solutions.
Maintain a forward-looking view of the security technology portfolio and recommend when solutions should be enhanced, replaced, consolidated, or retired.
Support broader technology and organizational planning and provide cybersecurity leadership when significant issues require coordinated action.
Coach, evaluate, develop, and inspire staff; set expectations and recognize achievements.
Promote cooperation, fairness, equity, empathy, and respect for different perspectives.
Manage company resources responsibly and adhere to company policies, procedures, confidentiality requirements, values, and safety guidelines.
Identify problems, involve others in finding solutions, analyze alternatives, and implement appropriate responses.
Make timely, consistent, ethical decisions and distinguish relevant from irrelevant information.
Align priorities with the company vision, measure outcomes, use feedback, and organize complex issues toward resolution.
Communicate effectively with peers, subordinate employees, and customers; listen actively and negotiate effectively.
Strive for efficient, effective, high-quality performance and take initiative to make improvements.
Motivate others, accept responsibility, maintain morale, build trust, and expect honest and ethical behavior.
Encourage cooperation, collaboration, flexibility, and responsiveness to others’ needs.
Maintain up-to-date skills through professional organizations and/or continuing education.
Maintain high customer service through courtesy, compassion, and positive communication.
Promote PAM Health’s mission and vision in the work environment and community.
Respect dignity and confidentiality by adhering to applicable policies and procedures.
Work safely, wear clothing appropriate to the job, participate in OSHA-required training, follow universal precautions as appropriate, comply with Employee Health requirements, report unsafe practices, and understand the role in emergencies.