Cybersecurity Operations Center Shift 2 Lead

CACI International•Springfield, VA

2d•$86,600 - $181,800•Onsite

About The Position

CACI helps power and secure the enterprise networks of the National Geospatial-Intelligence Agency (NGA) on its Transport & Cybersecurity Services (TCS) program. The functional capabilities are to coordinate the cybersecurity and information technology (IT) infrastructure services required to deliver timely, relevant, and accurate GEOINT in support of a wide range of missions for the U.S. Department of War (DoW) and the Intelligence Community (IC). TCS provides innovative design, engineering, procurement, implementation, operations, sustainment and disposal of transport and cybersecurity IT resources on multiple networks and security domains, across various locations worldwide. You’ll serve as a Shift Lead within a dynamic 24x7x365 Cyber Security Operations Center (CSOC), leading both junior analysts who are learning cyber incident response skills as well as senior cyber incident responders who help with mentorship. You’ll report directly to the branch lead of Defensive Cyber Operations. In addition to meeting the foundational skill requirements of a SOC analyst, you serve as the point of accountability for the exact shift to which you’re assigned. Your communication skills with the team and chain-of-command are paramount to ensuring that any problems identified in mission, staffing, and generally for team morale are mitigated quickly. You ensure that personnel on shift execute operations as prescribed in SOPs and work instructions, and you include clarifying verbal direction from leadership. You continuously validate that tickets and tasks are fully completed and, if necessary, turn over outstanding tickets to the next shift for the purpose of completing individual tasks as quickly as possible. You manage the distribution of tasks as they are assigned to the team. As such, the Shift Lead cultivates a general understanding of the skillsets, or skills gaps, of each team member. This is to support the overall identification of training needs and mentorship, and to enable efforts creating career and training progression paths for each individual contributor.

Requirements

Bachelor's Degree and 4 years of experience. Additional years of experience may be substituted instead of a degree.
DoD 8140.01 and DoD 8570.01 IAT Level II and CSSP Analyst certifications.
Active TS/SCI clearance.
Ability to work 1 of 5 shifts.
Ability to obtain a CI Poly within 6 months.

Nice To Haves

Experience as a Lead.
IAT Level III certifications.
Good understanding of adversarial tactics and techniques as it applies to defensive cyber operations.

Responsibilities

Execute core duties as a SOC Analyst.
Conduct shift turnover at the beginning and end of the shift.
Ensure the Shift Activity Log is completed and sent.
Ensure appropriate staffing coverage is maintained across the shift.
Manage time-off requests.
To support the overall sustainment or uptime of each tool, maintain awareness of the operational status of production cyber tools and data feeds. Notify relevant stakeholders in the event a degradation of service is identified.
Receive and action communications or requests received via various mediums, to include in-person, email, chat, or phone.
Review analysis and documentation for tickets opened by shift members for completeness and accuracy.
For the purpose of mentorship and growth, provide feedback for any missed actions or deficiencies observed.