Cybersecurity Engineer, Managed SIEM

Critical Start•Tallahassee, FL

4d•$80,000 - $110,000

About The Position

Critical Start is seeking a Cybersecurity Engineer to join its Managed Security Services team. The role monitors and maintains multiple SIEM environments within the company’s Managed Services offerings and works with colleagues and clients to onboard and support security technologies, including Microsoft Sentinel and Splunk. The engineer also develops customized solutions to enhance services. The position involves configuring data sources and log forwarders; creating dashboards, workbooks, reports, and alerts; conducting environment reviews and gap analyses; and fulfilling advanced SIEM requests. The engineer provides technical leadership and configuration assistance, helps clients mature SIEM programs in alignment with industry standards, and troubleshoots integrations between data sources, SIEM technologies, supported security tools, and Critical Start’s CORR platform. The role also contributes to automation, documentation, technical training, and the development of security solutions. The position is based in a Plano, Texas workplace with office amenities described in the posting. The posting also references roles that may be performed partly or wholly remotely within the U.S. and includes a remote listing tag; it does not clearly specify the workplace arrangement for this role. The base compensation range is $80,000–$110,000 USD. The role is not eligible for additional forms of compensation. Benefits include health coverage, unlimited PTO, paid parental and military leave, life and disability insurance, a 401(k) with matching, and an Employee Assistance Program. The application deadline is November 20, 2026.

Requirements

Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or equivalent experience and industry certifications.
At least 2 years of experience in a cybersecurity engineering role.
At least 2 years of experience with SIEM tools, specifically Splunk and Microsoft Sentinel.
Proficiency handling security data sources, log formats, and data ingestion methods.
Experience creating SIEM content such as alerts, reports, and dashboards.
Strong communication and customer service skills.
At least 2 years of experience with next-generation antivirus or endpoint detection and response solutions.
Scripting capabilities in Bash, PowerShell, Python, or other languages.
Ability to establish trust and rapport with customers while handling complex technical issues.

Nice To Haves

At least 2 years of experience with cloud technologies such as Azure, AWS, or GCP.
Experience deploying security solutions in an MSSP environment.
Experience with DevOps tools such as Terraform, Ansible, Puppet, or Salt Stack.
Scripting abilities in Bash, PowerShell, Python, or other programming or scripting languages.

Responsibilities

Monitor and maintain multiple SIEM environments within Managed Services offerings.
Configure data sources and log forwarders, and create custom dashboards, workbooks, reports, and alerts.
Conduct environment reviews and gap analyses and fulfill advanced SIEM requests.
Deliver managed services to clients through project-based workflows related to SIEM technologies.
Provide technical leadership, expertise, and configuration assistance to colleagues and clients.
Develop technical pathways and lead cross-functional training sessions.
Create and maintain best practices; assist clients with deploying and configuring security policies, log forwarders, data sources, content, and alerts.
Help clients mature SIEM security products in alignment with industry standards and program offerings.
Troubleshoot interactions between data sources and SIEM technologies, as well as API interactions between supported security integrations and the CORR platform.
Identify opportunities to automate SIEM engineering work.
Collaborate with clients to address technical concerns, provide value reporting, and configure environments.
Develop and maintain security documentation, including playbooks, standard operating procedures, and training materials.
Stay current on security threats, trends, and SIEM tools, and obtain and maintain relevant security certifications.
Collaborate with cybersecurity engineers, product managers, and architects to design and implement security solutions.

Benefits

Competitive salary with bonus potential (the compensation section states this role is not eligible for additional or other forms of compensation).
Comprehensive health benefits with generous employer contributions for medical, dental, and vision.
Additional ancillary benefits offered at 100% employee contribution.
Unlimited PTO.
Paid parental and military leave.
Employer-provided life insurance.
Long-term disability coverage.
Short-term disability coverage.
401(k) plan with matching program.
Employee Assistance Program available 24/7/365.
Monthly wellness initiatives.
Optional pet benefits discount plan.