R00345316 Cybersecurity Business Operations & Sales Support Lead Remote USA

ManpowerGroup WorkMyWay•Remote USA, WI
•Remote

About The Position

The Cybersecurity Business Operations & Sales Support Lead owns and manages the Cyber Readiness, Recovery & Response sales pipeline across North America, including the United States, Canada, and LATAM, with direct accountability for revenue targets and forecast accuracy. The role leads RFP responses and manages opportunities from qualification through close, coordinating with capability teams, solution architects, pricing, legal, delivery leads, and subject matter experts. It uses Accenture’s internal sales platforms—MMP, MMS, and MME—to track opportunities, monitor pipeline health, and report to practice leadership. The role builds relationships across Accenture Security and its internal security community to identify and develop opportunities, represent the offering in practice forums and planning sessions, and explain how Readiness, Recovery & Response complements managed security offerings such as MxDR. It also engages senior client stakeholders, including CISOs, CIOs, and risk executives, to understand cyber readiness needs and present relevant solutions. The lead develops proposals and presentations aligned to client risks and business requirements, ensures proposed solutions are technically sound and commercially deliverable, and maintains awareness of the competitive landscape. The position provides consistent market coverage across the US, Canada, and LATAM, taking regional regulatory environments, client maturity, and buying behavior into account. It provides pipeline and forecast updates, escalates risks and resource needs, and supports North American go-to-market planning with practice and geographic leadership. Travel may be required and can vary from 0% to 100% depending on business need and client requirements.

Requirements

  • At least 8 years of demonstrated experience in the specified sales and domain areas.
  • Enterprise sales experience with a demonstrated track record in cybersecurity services, including incident response, readiness, or security consulting.
  • A record of consistently meeting or exceeding revenue targets in multi-stakeholder enterprise environments.
  • Experience leading RFP responses and managing complex commercial negotiations through close.
  • Proficiency with enterprise CRM and pipeline management platforms.
  • Understanding of the cyber incident response and readiness market, including IR retainers, tabletop exercises, breach simulation, and recovery planning services.
  • Working knowledge of how readiness services relate to managed security capabilities such as MxDR, MDR, and SOC services.
  • Familiarity with regulatory and compliance factors shaping cybersecurity investment across North American markets.
  • Awareness of Accenture Security capabilities such as identity, cloud security, OT security, and threat intelligence sufficient to recognize cross-sell and teaming opportunities.
  • Ability to build and sustain productive working relationships across a large, matrixed organization.
  • Strong written and verbal communication skills, including the ability to present to technical and executive audiences.
  • Organization and discipline in pipeline management, forecasting, and opportunity documentation.
  • Ability to manage multiple active pursuits while maintaining accuracy and responsiveness.

Nice To Haves

  • Multilingual capability, particularly Spanish or Portuguese for LATAM market coverage.
  • Team lead or practice management experience.
  • External client-facing consulting experience in a Big 4 or top-tier advisory firm.
  • Relevant industry certifications such as CISSP, CISM, or equivalent.
  • Experience selling or delivering within Accenture’s managed security or MxDR ecosystem.

Responsibilities

  • Own and manage the Cyber Readiness, Recovery & Response sales pipeline across North America, including the US, Canada, and LATAM, with accountability for revenue targets and forecast accuracy.
  • Lead and coordinate RFP responses with capability teams, solution architects, pricing, and legal to develop competitive proposals.
  • Manage the full opportunity lifecycle from qualification through close, ensuring appropriate resources are engaged at each stage.
  • Use Accenture’s MMP, MMS, and MME platforms to track opportunities, manage pipeline health, and provide timely reporting to practice leadership.
  • Build and maintain working relationships with Accenture Security MDs, account executives, industry leads, and alliance teams to identify and co-develop sales opportunities.
  • Engage with Accenture’s internal security community to stay current on portfolio developments, active pursuits, and opportunities to complement existing client engagements.
  • Communicate how Cyber Readiness, Recovery & Response services complement Accenture managed security offerings, including MxDR.
  • Represent the offering in internal practice forums, pipeline reviews, and strategic planning sessions.
  • Engage senior client stakeholders, including CISOs, CIOs, and risk executives, to understand cyber readiness posture and present relevant Accenture solutions.
  • Develop and deliver proposals and presentations aligned with client risk priorities and business requirements.
  • Work with delivery leads and subject matter experts to ensure proposed solutions are technically sound and deliverable within agreed commercial parameters.
  • Maintain awareness of the competitive landscape across North American markets and position Accenture’s offerings appropriately during pursuits.
  • Maintain market coverage across the US, Canada, and LATAM, adapting to regional regulatory environments, client maturity, and buying behavior.
  • Provide regular pipeline and forecast updates to practice leadership, escalating risks and resource needs in a timely manner.
  • Support development of North American go-to-market plans with practice and geographic leadership.
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