Cybersecurity Analyst

United Communications • Franklin, TN

3d • Onsite

About The Position

The Cybersecurity Analyst is a full-time, on-site role at United Communications’ Berry Farms location in Franklin. It is intended for technically capable candidates transitioning into a dedicated security role, particularly those with foundational experience in systems administration, network engineering, infrastructure operations, DevOps, or equivalent technical work. Under supervision, the analyst supports security operations, vulnerability management, and incident response by triaging and documenting alerts, tracking vulnerability findings and remediation, maintaining runbooks and incident records, escalating suspicious events, and assisting with security awareness and compliance activities.

The role includes coordination with managed detection and response (MDR) providers, support for security control and access reviews, phishing investigations, evidence gathering, and continuous improvement of security processes. United Communications offers professional development opportunities, including security certification support, exposure to enterprise security operations across multiple domains, and a growth path within the security organization.

Requirements

• At least 2 years of hands-on experience in IT, systems administration, network support, infrastructure operations, DevOps, military technical roles, or equivalent practical experience.
• Foundational understanding of operating systems, networking, identity and access management, endpoint security, and technical troubleshooting.
• Ability to document technical findings clearly and escalate issues according to defined procedures.
• Demonstrated preparation for cybersecurity through education, certifications, labs, CTFs, home projects, internships, or security-adjacent work.

Nice To Haves

• A bachelor’s degree in a relevant field of study.
• Two or more relevant industry certifications.

Responsibilities

• Review, document, and triage alerts from MDR, SIEM, EDR, and other security monitoring platforms.
• Track MDR findings, recommendations, and open follow-up items through resolution.
• Escalate suspicious, unclear, or high-risk activity.
• Review vulnerability scan results and help identify affected systems, owners, severity, and remediation status.
• Follow up with internal teams and system owners on assigned vulnerability remediation tasks.
• Maintain vulnerability management documentation, dashboards, reports, and recurring status updates.
• Perform initial incident response activities as assigned.
• Gather incident evidence, including alerts, logs, screenshots, user reports, and timeline information.
• Assist with phishing investigations.
• Support post-incident documentation, lessons learned, and follow-up tracking.
• Assist with recurring cybersecurity control reviews and regular compliance-related reviews.
• Support user access and identity-related security reviews.
• Assist with security awareness tasks, internal cybersecurity requests, and routine operational inquiries.
• Support continuous improvement of security operations, runbooks, reporting, workflows, and documentation.

Benefits

• 401(k) with matching
• Health Savings Account (HSA)
• Security certification support
• Professional development opportunities
• Exposure to enterprise security operations across multiple domains
• A clear growth path within the security organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed