Cybersecurity Analyst I

OzarksGo•Fayetteville, AR

3d•Onsite

About The Position

OzarksGo, based in Fayetteville, Arkansas, is a telecommunications subsidiary of Ozarks Electric Cooperative. They offer all-fiber gigabit internet and premium television and telephone services to Northwest Arkansas and Northeast Oklahoma. This role involves performing routine system and cybersecurity health checks, maintaining asset inventory, assisting with hardware lifecycle activities, and supporting identity and access management solutions. The analyst will also contribute to organizational security posture initiatives, manage user accounts and permissions, configure endpoint security platforms, and perform system patching and vulnerability remediation. Additionally, the role involves maintaining server environments, supporting virtualization infrastructure, implementing monitoring platforms, applying networking knowledge, developing technical documentation, and collaborating within Agile development methodologies. The position requires completing all assigned IT and Security training.

Requirements

1 year of experience working with IT infrastructure including Windows and Linux server environments, identity and access management, virtualization platforms, endpoint security solutions, and systems monitoring tools is required.
Must demonstrate the ability to communicate technical information effectively both verbally and in writing to supervisors, peers, technical staff, and non-technical end users.
Must be comfortable working in head-less user interfaces.
Understanding of basic Linux architecture is required.
Must have valid driver's license without violation, which would prohibit insurability.
All specific equipment related to Information Technology as well as routine office equipment.

Nice To Haves

Associate's degree in computer information systems or a related technical field or equivalent work experience in systems administration, infrastructure management, or IT operations is preferred.
Relevant industry certifications such as A+, Linux+, Security+, LPIC-1 are preferred.
Experience with Active Directory, Okta, CrowdStrike, and virtualization technologies is highly preferred.

Responsibilities

Perform routine system and cybersecurity health checks and proactively report issues requiring escalation
Maintain accurate asset inventory and configuration records for assigned systems.
Assist with hardware lifecycle activities, including server deployment, replacement, and decommissioning.
Assist with identify and access management (IAM) solutions, including Single Sign-on (SSO), Multi-Factor Authentication (MFA), Active Directory, and lifecycle management processes.
Support organizational security posture initiatives, including system hardening, policy enforcement, and IT operational governance.
Assist with management of user accounts, permissions, group policies, and enterprise-wide access control systems.
Configure and troubleshoot endpoint security platforms
Perform system patching and vulnerability remediation activities to ensure security compliance and operational integrity.
Assist in maintaining Windows and Linux server environments, with primary responsibility for Ubuntu, RHEL, and Debian-based systems.
Support and maintain virtualization infrastructure, automation and scripting solutions using Python, Powershell, and AI
Assist in the implementation, maintenance, and optimization of monitoring, alerting, and visualization platforms.
Apply and maintain working knowledge of networking concepts and protocols including TCP/IP, VLANs, switching, and routing.
Develop and maintain technical documentation, standard operating procedures, and end-user or admin training materials related to IT systems and best practices.
Collaborate with Agile development methodologies and participate in project management processes.
Complete all required IT and Security training as assigned.
Perform any other duties assigned to fulfill the objectives of the Cooperative.