About The Position

The Vice President, Cyber & Technology Resiliency is responsible for advancing the firm’s global technology and cyber resilience capabilities across critical platforms, infrastructure and digital services supporting asset servicing, custody and investment management operations. The role will help define and mature the Cyber & Technology Resiliency function, establishing strong collaboration across Global Technology Services (GTS), Global Cyber Security (GCS) and the Enterprise Resilience Office (ERO) to ensure the organisation can prevent, withstand, respond to and recover from technology or cyber disruptions affecting Important Business Services (IBS). The individual will play a key role in strengthening resilience governance, embedding risk management disciplines, and improving transparency through meaningful metrics and reporting to senior leadership and regulators.

Requirements

  • Experience in technology resilience, cyber resilience, technology risk or operational resilience within financial services.
  • Strong knowledge of technology operating environments supporting asset management and custody businesses.
  • Familiarity with regulatory frameworks including: UK Operational Resilience, DORA, US regulatory expectations on resilience.
  • Ability to translate complex technical risks into executive-level insights.
  • Experience working across technology, cyber security and risk functions.

Nice To Haves

  • Background in technology infrastructure, cyber security or enterprise architecture.
  • Experience supporting regulatory reviews or supervisory engagements.
  • Knowledge of cloud resilience architectures and third-party risk.

Responsibilities

  • Support the design and maturation of the firm’s Cyber and Technology Resilience framework, aligned with enterprise operational resilience strategy.
  • Define standards and methodologies for resilience across: infrastructure applications cyber defence capabilities cloud and data platforms.
  • Ensure alignment with global regulatory expectations and industry frameworks.
  • Contribute to the strategic roadmap for resilience maturity across technology domains.
  • Act as a key integration point between: Global Technology Services (technology infrastructure & engineering), Global Cyber Security (cyber defence, threat monitoring), and Enterprise Resilience Office (IBS mapping, impact tolerances and scenario testing).
  • Strengthen operating model alignment to ensure technology and cyber capabilities directly support Important Business Services resilience outcomes.
  • Facilitate cross-functional working groups and governance forums to address systemic risks and resilience gaps.
  • Identify, assess and track technology resilience risks impacting critical services and platforms.
  • Support the development of risk mitigation strategies, including: cyber attack scenarios, technology failure scenarios, cloud service disruptions, and systemic vendor dependencies.
  • Work with technology and cyber teams to embed resilience considerations in architecture, engineering and change management processes.
  • Provide challenge and independent oversight of remediation plans.
  • Support design and execution of technology and cyber resilience scenario testing aligned to operational resilience frameworks.
  • Develop severe-but-plausible scenarios covering: ransomware, cyber-induced data integrity events, cloud provider failure, and infrastructure outage.
  • Partner with crisis management and cyber incident response teams to ensure testing outcomes drive measurable improvements.
  • Develop and maintain resilience performance metrics covering cyber and technology capabilities.
  • Produce executive-level reporting for: senior technology leadership, enterprise risk committees, and regulators.
  • Enhance the firm’s resilience reporting framework to provide clear insights into: capability maturity, systemic technology risks, and remediation progress.
  • Help shape and establish the Cyber & Technology Resilience capability within the Enterprise Resilience organisation.
  • Define operating models, governance processes and roles across global teams.
  • Promote best practices across regions and business units.
  • Contribute to thought leadership on resilience within the organisation.

Benefits

  • retirement savings plan (401K) with company match
  • insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
  • paid-time off including vacation, sick leave, short term disability, and family care responsibilities
  • access to our Employee Assistance Program
  • incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
  • eligibility for certain tax advantaged savings plans
  • inclusive development opportunities
  • flexible work-life support
  • paid volunteer days
  • vibrant employee networks
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