Intermediate Cyber Security Analyst

SysGen Solutions Group•Calgary, AB

26d•Hybrid

About The Position

As an Intermediate Cyber Security Analyst, you will monitor and respond to security alerts, assist with investigating security incidents, and help manage security tickets through to resolution with guidance from senior team members. You will review phishing submissions, support security-related requests, and maintain accurate documentation of security processes and client environments. You'll work closely with technical teams to help implement security best practices, participate in client security reviews and assessments, and contribute to improving clients' overall security posture. This role is designed to help you build hands-on cybersecurity experience while developing your technical, analytical, and problem-solving skills in a collaborative environment.

Requirements

Understanding in how to apply cybersecurity frameworks, compliance standards, and best practices (e.g., NIST, ISO 27001, CIS Controls).
1-2 years in Help Desk/NOC, or a Systems Administration role
Familiarity with security audits, penetration tests, and vulnerability assessments.
Developing to be a Cybersecurity Subject Matter Expert (SME) both internally and for our clients.
Knowledge of Governance, Risk, and Compliance (GRC) principles and secure network design.
Ability to analyze complex threat data and respond effectively to cyber threats and vulnerabilities.
Strong communication skills for both technical and non-technical audiences, including C-suite executives.
Capable of creating clear security documentation, reports, and client advisory materials.
Familiarity with change management processes in security operations.
Strong organizational skills to manage multiple competing priorities

Responsibilities

Deployment of Managed Security Services (ESS).
Conduct data analysis and regular SLA security validations for client security requirements.
Support the service delivery of SysGen’s Managed Security (ESS).
Review and validate security audit and recommendations.
Work with Senior Security Analyst and Cybersecurity Manager to identify, improve and enhance security services offerings
Respond to cyber-security threats, vulnerabilities, events, and incidents.
Assist with investigating incidents, analysing attack methods, applying security policies, and documenting recommendations for customers.
Administration tasks associated with SysGen internal operations.
Advise and consult with customers on Cybersecurity Policy, Process and Governance,
Lead Implementations of ESS projects, validation and completing assigned tasks.
Work along side the Senior Security Analyst to complete, review and validate security assessments, baselines. Including performing Security Audits, Penetration Tests and mitigation of Security Vulnerabilities.
Collaborate and act as a technical contributor on Cybersecurity Major Incident Reports (C-MIR) and Root Cause Analysis (RCA) for Escalations Team (CSIRT).
Follow documented best practice Change Management Processes.
Provide Security Awareness Training both internally and for our clients
Update documentation with Senior Security Analyst and Cybersecurity Manager, as needed
Ability to periodically work on escalations and/or projects outside of working hours.