Cyber Security Analyst

Raymond James•Saint Petersburg, FL

20h•Hybrid

About The Position

Analyzes and monitors the organization's cyber security measures; responds to actual penetration attempts by malicious hackers. This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month. Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.

Requirements

Ability to interpret and translate complex information security requirements into clear, business-friendly guidance tailored to specific operational environments.
Strong analytical skills to assess risk scenarios, evaluate data from multiple sources, and provide informed recommendations
Experience managing and resolving tickets within ServiceNow or similar workflow platforms, including documentation and lifecycle tracking.
Proficiency in coordinating cross-functional efforts with technical and non-technical stakeholders to resolve issues and drive outcomes.
Working knowledge of cybersecurity principles, risk management practices, and compliance requirements within a regulated environment.
Ability to diagnose issues, identify root causes, and apply structured problem-solving approaches to support remediation.
Strong communication and relationship management skills, with the ability to build trust and provide effective advisory support to business users.
General Experience - 3 to 6 years

Responsibilities

Deliver consultative cybersecurity guidance to business stakeholders, interpreting information security requirements and applying them to unique branch and advisor use cases.
Manage and maintain ServiceNow consultation and security-related request tickets, including scheduling, conducting sessions, and documenting outcomes.
Serve as a first-line escalation point for cybersecurity inquiries, coordinating with IT subject matter experts to resolve complex or exception-based scenarios.
Support security program operations, including Remote Health Check (RHC) activities, by facilitating scan reviews, remediation discussions, and branch engagement.
Maintain and enhance internal documentation, knowledge articles, and program materials to ensure consistency, accuracy, and scalability of services.
Monitor shared cybersecurity mailboxes and intake channels, providing timely responses and ensuring proper routing and follow-up.
Identify emerging risks, trends, and recurring issues through consultation data and feedback, contributing to continuous improvement of security processes and guidance.