Cyber Remediation Consultant Endpoint & Mobile Security

NYC IT IncNew York, NY
$20 - $30Onsite

About The Position

We are hiring a Cyber Remediation Consultant – Endpoint & Mobile Security to provide enterprise-level technical support across 37 locations within the five boroughs of New York City, with travel required on an as-needed basis.

Requirements

  • Minimum 2 years’ experience working in IT Technical Support in an enterprise environment.
  • Minimum 1 year experience supporting Microsoft Windows operating system.
  • Minimum 1 year experience supporting mobile devices running Android or Apple iOS operating systems.
  • Experience supporting Microsoft Windows, Android and iOS devices.
  • Experience using ticketing systems for task assignment and resolution.
  • Associate’s degree in computer science, cybersecurity engineering, information systems or related discipline.
  • Expert level knowledge of Microsoft Windows, Android and Apple iOS operating systems.
  • Experience installing operating system and security software on multiple computers, smartphones and other equipment.
  • Understand and follow broad and complex instructions in verbal and written form.
  • Comprehend technical language and to confer, analyze and communicate in an objective, lucid manner.
  • Work independently and prioritize multiple tasks and adapt to needed changes.

Nice To Haves

  • A+ from CompTIA

Responsibilities

  • Provide enterprise-level technical support across 37 locations within the five boroughs of New York City.
  • Travel required on an as-needed basis.
  • Support Microsoft Windows operating system.
  • Support mobile devices running Android or Apple iOS operating systems.
  • Support Microsoft Windows, Android and iOS devices.
  • Use ticketing systems for task assignment and resolution.
  • Install operating system and security software on multiple computers, smartphones and other equipment.
  • Follow broad and complex instructions in verbal and written form.
  • Confer, analyze and communicate in an objective, lucid manner.
  • Work independently and prioritize multiple tasks and adapt to needed changes.
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