Cyber Operations Support Specialist (SharePoint)

Leidos•Ashburn, VA

1d•Onsite

About The Position

The Department of Homeland Security (DHS), Customs and Border Protection (CBP) Cyber Security Directorate (CSD) Security Operations Center (SOC) is a US Government program responsible for preventing, identifying, containing, and eradicating cyber threats to CBP networks. This includes monitoring, intrusion detection, and protective security services for CBP information systems such as LAN/WAN, commercial internet connections, public-facing websites, wireless, mobile/cellular, cloud, security devices, servers, and workstations. The CBP SOC is responsible for the overall security of CBP Enterprise-wide information systems and investigates and reports any suspected and confirmed security violations. Leidos is seeking a Cyber Operations Support Specialist with SharePoint experience to manage and update content on CSD SharePoint sites and monitor taskers to ensure compliance from all CSD divisions, ensuring the continuity and completeness of content.

Requirements

BS degree in Information Technology, Software Engineering, or related field and 4 - 8 years of prior relevant experience. Additional experience or applicable certifications acceptable in lieu of degree.
4 - 8 years of experience with designing and developing within the Microsoft Power Platform (Power BI, Apps, Portal, SharePoint, Automate, Dataverse), with an emphasis on SharePoint Online and Teams environments.
Skilled in the design and maintenance of SharePoint/Teams applications, web pages and permission settings.
Excellent customer service skills.
Excellent oral and written communication skills.
Knowledge of Power BI dashboard development.
Requirements gathering, documentation and execution.
Resourceful, requiring minimal direction – adept at identifying and utilizing approved resources to aid job tasks.
Must be able to report into the Ashburn VA office up to 5 days per week.

Nice To Haves

Experience with automated reporting from Microsoft Configuration Manager and network system scans.
Knowledge of website UX/UI best practices.
Experience as a SharePoint site collection administrator.
Organized and detail-oriented.
Strong leadership skills.
Ability to manage and prioritize own work.
Independent decision making.
Analytical thinking; thinking out of the box.
Process development and integration with Enterprise applications such as SharePoint and SQL Database Applications.
Knowledge of FISMA, the NIST Cybersecurity framework and federal cybersecurity requirements.
Has an active clearance Secret or higher.

Responsibilities

Maintain and optimize the structure, navigation, and layout of CSD SharePoint sites.
Administer and review user permissions, access control, and compliance with CSD and CBP security policies.
Provide support to CSD SharePoint site users, including troubleshooting common issues.
Ensure Section 508 Compliance across all SharePoint sites.
Assist the government in developing new/innovative ways to manage and monitor taskers that come to CSD.
Develop an annual operational calendar to identify all yearly operations and training calendars.
Develop, draft, and finalize new Standard Operating Procedures (SOPs), processes, and playbooks.
Provide content support, editing, and formatting assistance for the CSD monthly newsletter.