Cyber Operations Analyst – Offensive Cybersecurity & Incident Response

RSM•Houston, TX

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Cyber Operations Analyst – Offensive Cybersecurity & Incident Response RSM is seeking a Cyber Operations Analyst to join our Offensive Cybersecurity & Incident Response practice. This role is designed to enhance the efficiency and scalability of our operations by supporting engagement intake, proposal development, project tracking, and process improvement initiatives across the practice. We are looking for a highly organized and detail-oriented professional with strong communication skills and a strong technology background. The ideal candidate has experience supporting project or consulting teams, managing complex workflows, and creating operational visibility for leadership and stakeholders.

Requirements

3–5 years of experience in business analysis, project coordination, or operations support, ideally within cybersecurity, IT, or professional services.
Bachelor’s degree in business, information systems, or related field.
Strong technical acumen and the ability to quickly understand cybersecurity and incident response service offerings.
Exceptional organizational skills and attention to detail, with the ability to manage multiple initiatives simultaneously.
Strong written and verbal communication skills, including experience preparing client-facing documentation.
Proficiency in Microsoft Office Suite and project management or workflow tools (e.g., MS Project, Smartsheet, or similar).

Nice To Haves

Experience supporting cybersecurity or incident response teams.
Familiarity with professional services operations, pipeline tracking, or resource management.
Exposure to financial tracking, budgeting, or metrics reporting.
Project Management certification (PMP, CAPM, or similar) is a plus.

Responsibilities

Sales Intake & Pipeline Support Coordinate intake of new sales opportunities, ensuring complete and accurate scoping information is collected.
Partner with directors and partners to prepare pricing, Statements of Work (SOWs), and proposal materials.
Track pipeline opportunities, monitor key metrics, and highlight risks or bottlenecks for leadership visibility.
Contribute to the design and optimization of intake and proposal processes using custom technology platforms.
Engagement & Project Support Support the setup and tracking of offensive cybersecurity and incident response engagements, including project creation, consultant assignment, and documentation.
Monitor timelines, deliverables, and resource allocation to ensure alignment with client expectations.
Maintain dashboards, trackers, and reporting mechanisms to provide real-time status updates to project leaders and clients.
Assist with risk and issue tracking across active engagements.
Operational Excellence & Process Improvement Develop and maintain standardized documentation, playbooks, and workflows to improve consistency and efficiency across the practice.
Partner with internal support functions (finance, operations, technology) to centralize data, track key performance indicators, and support leadership reporting.
Identify process gaps, recommend improvements, and support adoption of new tools or methodologies.
Contribute to internal knowledge management efforts by maintaining and organizing shared resources.

Benefits

At RSM, we offer a competitive benefits and compensation package for all our people.
We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.
Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits .
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.
RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected] .
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.