Cyber Operate SOC L3 Analyst / Shift Lead - Senior Consultant

Deloitte•Jersey City, NJ

1d•$105,400 - $207,800•Hybrid

About The Position

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Requirements

Proven ability to lead and coordinate a team of analysts across shifts
Strong client-facing communication skills, including delivering findings and updates to SDMs and clients
Ability to make sound, timely decisions during high-severity or ambiguous incidents
Ability to manage competing priorities across ticket queues, escalations, and personnel needs
Strong coaching and mentoring skills to develop L1 and L2 Analysts
Ability to build and sustain professional relationships across client and internal stakeholder groups
Meticulous attention to quality, demonstrated through ticket audits and QA reviews
Ability to lead process-improvement initiatives and own runbook/playbook governance
Ability to remain composed and provide clear direction during critical incidents
Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
4+ years of experience in cybersecurity or security operations
Able to work shifts on a rotating basis for 24/7 support of clients
Experience in security technologies such as: Security information and event management (SIEM), IDS/IPS, Data Loss Prevention (DLP), Proxy, Web Application Firewall (WAF), Endpoint detection and response (EDR), Anti-Virus, Sandboxing, network- and host- based firewalls, Threat Intelligence, Penetration Testing, etc.
Extensive knowledge of Advanced Persistent Threats (APT) tactics, technics and procedures
Understanding of possible attack activities such as network probing/ scanning, DDOS, malicious code activity, etc.
A deep understanding of the Cyber Kill Chain and MITRE tactics and technically detailed knowledge of basic attack techniques such as buffer overflows, SQL injections, XSS, common vulnerabilities, and memory allocation basics
Possess technically detailed knowledge of important threat campaigns and perform hunt activities as directed by Hunt Lead, or Service Lead
Understanding of networking protocols such as TCP/IP, DNS, HTTP
Extensive knowledge in system security architecture and security solutions
Certified Information Systems Security Professional (CISSP), Certification in Certified Intrusion Analyst (GIAC), Continuous Monitoring (GMON), Certified Ethical Hacker (CEH) or equivalent
Programming experience in one or more languages
Ability to work 50% of their time from a Deloitte office
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available.

Nice To Haves

Experience in a client-facing delivery role
Experience in Detection Engineering or Vulnerability Management

Responsibilities

Act as main interface point between Service Delivery Managers (SDMs), Cyber Managed Services Engineering, Threat Hunting teams and SOC analysts
Act as escalation point for all advanced security escalations from L2 analysts
Perform in-depth analysis and triage of threat activity across host and network layers traffic and protocol analysis to identify infection vectors, scope of compromise, and impact.
Review threat intelligence and open-source information to maintain awareness of new patterns, activity, and tactics associated with advanced threat actors, and incorporate this into ongoing hunt activity.
Analyze network and endpoint data in both structured and unstructured methods using the SIEM and specialized tooling; remain tool-agnostic concepts and methods are key, the tool is only a means.
Interface with Threat Intelligence to raise questions, share escalations, and mine reporting for actionable threat behaviors.
Analyze malware (executables, scripts, documents) to determine indicators of compromise, and create signatures for future detection of similar samples
Provide guidance on process and procedures specific to client’s environment
Responsible for meeting SLA requirements
Ensure quality standards are being met by doing ticket audits and reviewing and completing shift turnover logs
Conduct continuous improvement and on the job training (OJT)
Coordinates with Service Delivery Managers to enforce specific client requests and provide monitoring updates
Coordinate with clients to process and complete continuous improvement activities
Monitor and provide feedback/guidance on incident tickets on trends, patterns and anomalies
Act as the Point of escalation for operations/security issues
Attend client meetings, as and when needed, to assist SDMs with dissemination of security and event information
Ensure SOC metrics are met
Review reports and deliverables before they leave the SOC
Manage security event investigations, partnering with other departments as needed
Maintain individual certifications and learning requirements