Cyber Communications Lead

NBCUniversal•New York, NY

11d•Remote

About The Position

This role is a hands-on, individual contributor opportunity within the NBCUniversal Cyber Security team, ideal for a creative, energetic marketing and communications generalist who thrives at the intersection of storytelling, technology, and execution. You will help translate NBCU’s cyber capabilities into clear, engaging campaigns that help employees and partners understand what tools exist, when to use them, and how they protect our business, content, and data. This role requires curiosity, creativity, operational discipline, and comfort learning new tools—including AI-enabled ones.

Requirements

Proven ability to translate complex technical concepts into clear, engaging communications
Strong copywriting and copy-editing skills
Expertise in email marketing best practices
3+ years of hands-on HubSpot experience, including campaign execution, automation, and reporting
Strong PowerPoint skills with an eye for visual clarity and storytelling
Excellent time management and ability to manage multiple campaigns simultaneously
Comfortable driving clarity with stakeholders and escalating risks when needed

Nice To Haves

Background as a MarComm generalist or “swiss army knife” who enjoys both strategy and execution
Experience supporting IT, technology, or cybersecurity communications
Familiarity with tools such as Vyond, Camtasia, PowerBI, PowerApps, SharePoint
Curious, adaptable, and comfortable learning new tools and AI-enabled technologies
Strong design sensibility and appreciation for quality, polish, and brand consistency
Bachelor’s degree or equivalent practical experience

Responsibilities

Plan and execute integrated communications campaigns across multiple workstreams: Cyber Service Portfolio: Market cyber tools and services and clearly communicate how and when to engage them; Program Initiatives: Drive awareness and adoption of cyber initiatives impacting users and application teams; Leadership & Business Updates: Create executive-ready content for leadership briefings and team communications
Manage and operate HubSpot campaigns, workflows, segmentation, and reporting to support cyber communications and training
Apply email marketing best practices to drive engagement, completion, and action
Analyze campaign performance and continuously optimize content and delivery
Create compelling content across formats, including: Email, intranet, web, and training content; Visual storytelling, motion/video, and micro-learning assets; Experiment with new formats, channels, and tools (including AI) to improve reach and effectiveness; Maintain a consistent voice and strong visual quality aligned to NBCU brand standards
Partner with Information Security Officers, service owners, subject matter experts, and business communicators to ensure accuracy and relevance
Translate complex technical topics into simple, audience-appropriate messages
Proactively manage timelines, dependencies, and stakeholder expectations
Manage content across the Cyber intranet, training library, and communication workflows
Continuously evaluate and improve content structure, usability, and impact
Coordinate with third-party vendors for creative, web, or analytics support as needed
Support and organize virtual and in-person cyber awareness and training events