Cyber Analyst

Darktrace•Washington, DC

About The Position

As a Cyber Security Analyst at Darktrace, you will help safeguard customers’ digital environments by analyzing technical data, identifying potential threats, and providing actionable insights. The role combines investigative work, report writing, customer interaction, consultancy, threat intelligence, and technical problem-solving in a fast-paced, Security Operations-focused environment. You will support customers in adopting and optimizing the Darktrace platform, respond to customer inquiries, and help maintain high standards of data security and confidentiality. The role also contributes to integrity and accountability as Darktrace strengthens its governance and controls.

Requirements

  • Strong attention to detail and analytical thinking.
  • Ability to work independently and as part of a team.
  • Excellent written and verbal communication skills.
  • Organizational skills to manage multiple tasks and meet deadlines.
  • Basic understanding of cybersecurity principles and incident response.
  • A problem-solving mindset and ability to break down complex issues.

Nice To Haves

  • Familiarity with network protocols and security concepts.
  • Technical writing or reporting experience.
  • Bachelor’s degree in Cybersecurity, Computer Science, or a related field, or equivalent experience.
  • Fluency in Spanish and/or Portuguese, with the ability to write technically and deliver consultancy services in that language.

Responsibilities

  • Investigate alerts and network traffic using the Darktrace platform and supporting tools.
  • Draft clear, technical customer reports on identified threats and recommended actions.
  • Assist in assessing risks and implementing basic security measures.
  • Identify emerging threat trends and analyze campaigns across customer environments.
  • Respond to customer inquiries via email or chat with concise, accurate information.
  • Collaborate with team members to share strategies and best practices.
  • Contribute to internal and external knowledge sharing, including technical blog posts.
  • Stay current on cybersecurity trends and developments.
  • Support customers in adopting and optimizing the Darktrace platform through consultancy efforts.
  • Maintain strict standards for data security and confidentiality.

Benefits

  • 100% medical, dental, and vision insurance, plus dependent coverage.
  • Paid parental leave.
  • Pet insurance discount.
  • Life insurance.
  • Commuter benefits.
  • 401(k).
  • Employee Assistance Program.
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