CX Video Production Marketing Manager
About The Position
The CX Marketing organization is a high-energy, collaborative team dedicated to driving the visual storytelling behind Cisco's Customer Experience portfolio. We function as a creative engine, bridging the gap between technical production and strategic messaging to amplify our most critical updates. Our team consists of content strategists, editors, and creative leads who work in tight alignment to produce engaging content for internal sites, social channels, and global stages. We are most excited by the opportunity to transform complex executive messaging into professional, high-impact visuals that resonate with our global audience. Joining our group means working at the intersection of technology and art to shape the future of the CX brand.
Requirements
- Bachelor's degree in Film, Video Production, Marketing, or a related field.
- 3+ years of experience in end-to-end video production, including scriptwriting, recording, and post-production.
- Advanced technical proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Illustrator, and Photoshop).
- Demonstrated project management experience handling high-volume assets and tight review cycles.
- A professional portfolio showcasing advanced narrative storytelling, motion graphics, and editorial pacing.
Nice To Haves
- Proven ability to provide A/V coaching to senior leadership to ensure comfortable and authentic on-camera performance.
- Familiarity with production and collaboration tools such as Riverside Studio, Descript, and Frame.io.
- Strong interpersonal communication skills to effectively navigate feedback from diverse cross-functional stakeholders.
- Experience in vendor management, including briefing and overseeing external creative partners or agencies.
- Proven ability to maintain creative quality and professional composure under pressure during shifting schedules.
Responsibilities
- Produce end-to-end video content to translate complex technical portfolio updates into compelling visual narratives.
- Elevate executive presence by providing expert remote A/V coaching for the CX On Message series to capture authentic and impactful performances.
- Drive social media engagement through high-energy b-roll, kinetic typography, and platform-optimized edits tailored for YouTube, LinkedIn, and Cisco.com.
- Power global flagship events by partnering with the Events team to deliver cutting-edge visual experiences that reach thousands of stakeholders worldwide.
- Maintain visual brand standards across all assets to ensure consistent quality and alignment with the overarching CX strategy.
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- grants of Cisco restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year (non-exempt employees)
- flexible vacation time off program (exempt employees)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (for non-sales roles)
- performance-based incentive pay (for sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
