CVP, Business Strategy (Purchase Experience)

New York Life•New York, NY

1d•Hybrid

About The Position

This role is part of the Purchase Experience (PX) Strategy team and serves as a senior individual contributor responsible for advancing and operationalizing PX strategy. The role plays a critical part in connecting enterprise priorities to PX initiatives, influencing strategic direction, and ensuring execution aligns with business outcomes.

Requirements

7–10+ years of experience in management consulting or financial services strategy
Proven ability to influence prioritization and business decisions
Experience translating strategy into execution plans
Advanced strategic thinking and problem-solving
Ability to connect enterprise priorities to execution-level outcomes
Strong executive communication skills
High degree of ownership and accountability
FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting

Responsibilities

Drive the development and evolution of PX strategy across capabilities, experiences, and investments, ensuring alignment with enterprise priorities
Shape prioritization, sequencing, and trade-off decisions by evaluating how PX initiatives impact business outcomes
Lead strategic planning efforts for defined domains or initiatives, including framing problems, structuring analysis, and developing recommendations
Partner with Initiative Leads and stakeholders to ensure initiatives are strategically aligned and positioned for successful execution
Translate enterprise and business strategies into actionable PX direction, including implications for client journeys, operational workflows, and decisioning processes
Identify systemic gaps and inefficiencies, and develop recommendations to improve end-to-end purchase experience performance
Influence how strategy is operationalized across PX by guiding decision-making and aligning stakeholders
Develop perspectives on how leading organizations enable sales, underwriting, and digital purchase experiences
Bring forth forward-looking insights that shape strategic direction and investment focus
Lead identification and framing of high-impact innovation opportunities
Structure and guide proofs of concept, pilots, and experimentation efforts
Translate experimentation results into scalable recommendations and strategic direction