Customs Specialist (Release Agent)

DSV • Niagara-on-the-Lake, ON

70d • $37,930

About The Position

Primary duty is to set up and release shipments imported into Canada across various modes of transportation containing a wide variety of commodities, paying close attention to the rules and regulations as set out by CBSA in the Customs Act.

Requirements

• High School Diploma or Equivalent qualification
• Good command, both verbal and written, English skills.
• Ability to create collaborative engagements and active listening
• Service oriented and able to resolve customer grievances
• Strong interpersonal skills, building professional relationships internally and externally
• Strong problem-solving skills and analytical skills
• Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
• Both a team builder and a team-player
• Excellent organizational and time management skills
• Ability to communicate effectively in a diverse multicultural environment.
• Act as a role model for DSV values and adhere to the Code of Conduct
• English is the principal language for this position, additional languages may be required in other locations.
• Ability to communicate effectively in a diverse multicultural environment.
• Microsoft Office suite
• Prolonged periods sitting and standing at a desk and working on a computer
• Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.

Nice To Haves

• Certified Customs Specialist (CCS) Designation, an asset
• Logistics Education or background will be an asset

Responsibilities

• Set up and release of shipments being imported into Canada
• Track and trace incoming shipments
• Process courier shipments
• Identify tasks that require special handling, recommend process improvements, and implement resolutions within assigned scope of responsibility
• Adhere to all Standard operating Procedures and Polices set in place by the department and organization
• Provide input and be an active participant at weekly team briefings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees