Customs Import Team Lead

A.N. Deringer, Inc.•Town of Champlain, NY

33d•$54,000 - $70,000•Onsite

About The Position

This position oversees the import process, either directly or indirectly through direct reports, and ensures compliance with U.S. and foreign government laws and regulations. The role follows a Monday through Friday, 8:00 AM to 5:00 PM Eastern Standard Time schedule.

Requirements

High school diploma/GED
Previous supervisory/managerial experience
Previous training experience
Previous experience with the shipment clearance process
Previous experience keying entries

Nice To Haves

Licensed Customs Broker (LCB)
Certified Customs Specialist (CCS)

Responsibilities

Guides customers through customs requirements and processes by preparing and submitting documents, determining tariff and duty payments, tracking shipments, and using the tariff coding system to classify shipments.
Ensures all government (U.S. and other) required forms and information are compliant and appropriately provided to relevant parties.
Resolves customer problems accurately and professionally.
Helps importers and exporters understand and meet the rules and regulations put in place by the Federal Government with regard to the trade industry.
Works closely with other departments, including sales, to pursue new sales leads, and discusses and sells our various services with current clients and operations to resolve issues as they pertain to customs.
Works with customs to resolve problems.
Responsible for the operation of the office when the manager is absent, unless the District Manager is standing in for the manager.
Provides written and oral instructions to direct reports; assigns duties and reviews work for accuracy and conformance to the company’s policies and procedures.
Strives to maintain harmony among workers by proactively addressing performance issues or grievances.
Assists subordinates as needed to complete the work of the department.
Stays up-to-date on all customs and Deringer procedure changes.
Export audit reports and assign to regional employees, assuring they can view and are aware of open audits.
Manage aging/unresolved audits, communicating status as needed to managers and employees, to ensure completion and provide guidance and consultation as needed to help resolve issues.
Provide coverage for CHB operations when staffing needs arise throughout the region.
Perform routine and periodic relationship reviews, in coordination with key account managers and our sales team.
Provide regional support to cross-training and development initiatives within the region, to ensure continuity and operations.
Performs additional duties as assigned by management.