Customs Entry Writer

Janel Group•Gardena, CA
•Onsite

About The Position

Janel Group is seeking a Customs Entry Writer (LAX) to join our team! This is an onsite position at our LAX location. If you’re a high-energy, focused freight forwarding professional who wants to continue building your freight-forwarding career with a customer-focused, fast-paced industry leader, we'd love to talk!

Requirements

  • 3+ years of experience in Customs Brokerage, Customs Clearance, Freight Forwarding, logistics, transportation, or related operations.
  • Customs Entry Preparation & Customs Clearance experience — REQUIRED.
  • Customs Brokerage Clearance experience — REQUIRED.
  • Hands-on CargoWise experience — REQUIRED.
  • Strong knowledge of U.S. import customs procedures, documentation, and entry requirements.
  • Ability to work onsite at the LAX location.
  • Strong attention to detail and ability to manage multiple shipments, entries, and deadlines in a fast-paced environment.

Nice To Haves

  • Microsoft Office Suite experience, preferred.
  • Degree in Logistics or Supply Chain Management, preferred.

Responsibilities

  • Prepare, review, and submit U.S. customs entries for import shipments, ensuring accuracy and compliance with applicable CBP regulations.
  • Coordinate customs brokerage and clearance activities from receipt of documentation through customs release.
  • Review import documentation, including commercial invoices, packing lists, bills of lading/air waybills, and other required documents, to ensure completeness and accuracy.
  • Enter and maintain customs and shipment data in CargoWise, ensuring all information and documentation is accurate and up to date.
  • Classify merchandise and verify HTS codes, country of origin, value, and other entry information as required for customs clearance.
  • Communicate with customers, customs brokers, carriers, overseas agents, and CBP to resolve entry discrepancies, holds, exams, and clearance issues.
  • Monitor customs entries and shipment status to ensure timely clearance and delivery.
  • Identify and proactively resolve customs delays, holds, documentation issues, and other exceptions.
  • Calculate and/or verify duties, taxes, fees, and other applicable customs charges and support billing accuracy.
  • Maintain accurate records of customs entries, releases, supporting documentation, and shipment activity in accordance with company procedures.
  • Stay current on applicable U.S. Customs requirements, import regulations, and company compliance procedures.
  • Provide customers with timely updates regarding customs clearance status, delays, holds, and estimated release dates.
  • Work closely with internal operations and transportation teams to coordinate final delivery following customs release.
  • Coordinate with customs brokerage teams to resolve entry discrepancies, customs holds, exams, and other clearance issues.
  • Ensure compliance with company procedures and applicable import regulations.
  • Maintain accurate and timely records of customs entries, clearances, and shipment activity in CargoWise.
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