Customs Compliance Specialist, Senior

Buckland

About The Position

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way. Buckland is looking for a Customs Compliance Specialist, Senior This position is responsible for assisting on compliance projects for major clients by providing Free Trade Agreement (FTA) qualification of goods. The role requires professional communication with team members, clients, suppliers and government representatives.

Requirements

Bachelor’s Degree or Diploma in Supply Chain Management/Transportation/ International Business, or related discipline.
Minimum 10 years of qualification experience with expert knowledge of FTA Rules of Origin and RVC calculations.
Proficient in Microsoft Office tools with advanced knowledge of Excel and Access (preferred).
Professional and mature demeanour.
Good research and analytical skills with strong attention to detail and organization skills.
Strong verbal and written communication skills.
Excellent problem solving and decision-making skills.
Must be legally eligible to work for the Company at all times.
Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MEX.

Nice To Haves

US Customs broker’s license and/or CCS designation preferred but not required.

Responsibilities

Identify solicitation and classification workload needed for qualification.
Assist or Lead Trade Program projects, audits and verification programs and complete FTA determinations and reviews.
Review, maintains, and reinforce database integrity by utilizing various client and provided software to organize and manage workload.
Create reports and assist with drafting compliance processes and related work instructions.
Manage escalated client matters, supports brokers and clients with FTA documentation.
Liaison with significant business partners on Customs compliance issues providing effective and diplomatic internal and external customer service.
Above average written and verbal communication skills.
Showcase your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
Identify potential challenges/risks and solve problems efficiently or work with Leaders for a solution.
Foster a fast-paced culture leading by example in terms of accountability and continuous improvement within the team.
Effectively prioritize and manage the team multiple and personal tasks to meet KPI's and deadlines.
To provide the highest level of customer service by leading and mentoring, fostering a positive and productive work environment and resolving escalated issues as needed.