Customs Compliance Coordinator

. Crane Worldwide Logistics .Houston, TX
Hybrid

About The Position

The Customs Compliance Coordinator will work with Customs Regulatory Compliance Analysts to develop client-specific procedures, particularly for onboarding new clients. This role is responsible for compliance activities including merchandise classification for HTS, Schedule B, and ECCN research. The position also involves post-entry functions such as applying for tariff concessions, refunds, duty drawbacks, and resolving issues with customs and other government agencies. The ideal candidate will possess excellent client service skills, the ability to acquire extensive knowledge, and communicate complex CBP requirements effectively to importers. Strong organizational and time management skills are essential, as is the ability to manage multiple priorities and make decisions based on regulatory interpretations.

Requirements

  • Excellent client service skills.
  • Ability to grasp extensive knowledge while dealing with a variety of people.
  • Strong organizational and time management skills.
  • Ability to organize and manage multiple priorities.
  • Expert/Strong proficiency in Microsoft Office Suite.
  • Strong interpersonal and communication skills.
  • Must be able to work with legal counsel representing a governmental agency.
  • Highly motivated and energetic with a proven ability to work in a fast-paced and continually changing environment.
  • Must be able to work with technical and non-technical staff at all levels.
  • Ability to travel domestically (up to 10% of the time) to multiple client locations.
  • Excellent time management and organizational skills.
  • Demonstrates initiative and adaptability.
  • Bachelor's Degree/Business or related discipline.
  • Minimum 1-year experience and working knowledge on customs and brokerage entry processing.
  • Minimum of 1-year work experience relative to trade compliance.

Nice To Haves

  • CUSECO preferred.

Responsibilities

  • Develop client-specific procedures, especially for onboarding new clients.
  • Perform classification of merchandise for HTS, Schedule B, and ECCN research.
  • Assist with post-entry functions including applying for tariff concessions, refunds, and duty drawbacks.
  • Resolve issues involving customs and other government agencies.
  • Communicate complex CBP requirements to importers.
  • Organize and manage multiple priorities.
  • Make decisions and advise clients on established processes and procedures per regulatory interpretation.
  • Other duties as assigned.

Benefits

  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off (17 days for the year)
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time
  • Employee Discounts
  • Wellness Incentives (up to $100 per year for completing challenges)
  • Discount on contribution rates
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