Customs Compliance Coordinator

Mattel • San Bernardino, CA

1d • $23 - $25 • Onsite

About The Position

The Customs Compliance Coordinator supports Mattel's U.S. self-filing operation by preparing and transmitting customs entries through the Automated Broker Interface (ABI) in accordance with established procedures. This is a developmental customs role designed for an individual with little or no prior customs experience who is interested in building a career in customs compliance. The position is primarily responsible for transactional entry processing, routine issue resolution, shipment monitoring, report maintenance, and light project support. The Coordinator is expected to work independently within established procedures, manage assigned priorities, and escalate complex or high-risk matters to senior team members or management. The role is permanently based at the San Bernardino, CA Distribution Center.

Requirements

• High school diploma or equivalent required
• 2+ years of experience in logistics, transportation, supply chain, freight forwarding, customs, or a related field
• Working knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
• Ability to learn customs systems, filing procedures, and regulatory requirements through structured training and practical experience.
• Strong attention to detail and commitment to data accuracy.
• Ability to follow written procedures and recognize when an issue requires escalation.
• Clear written and verbal communication skills.
• Ability to organize multiple concurrent tasks, meet deadlines, and reprioritize as operational needs change.
• Ability to work independently within defined procedures while collaborating effectively with team members and internal partners.
• Professional judgment, accountability, and respect for confidential business information.
• Interest in developing a long-term career in customs compliance.

Nice To Haves

• associate's or bachelor's degree is a plus.
• Experience in customs, logistics, freight forwarding, transportation, supply chain, or customs entry processes is a plus.
• CCS certification and familiarity with AS400, GTKonnect, SharePoint, or similar systems are a plus.

Responsibilities

• Accurately prepare and submit customs entries through ABI using established procedures and available shipment documentation.
• Review commercial invoices, packing lists, transportation documents, entry data, and other required records for completeness and consistency prior to transmission.
• Research and resolve routine entry rejects, data errors, and documentation discrepancies. Escalate complex, high-risk, or unresolved matters through established channels.
• Compile and upload required documents to U.S. Customs and Border Protection through the Document Image System (DIS), as directed.
• Monitor assigned shipments and entry status, identify potential clearance delays, and communicate issues to the appropriate internal teams.
• Work with internal partners, carriers, vendors, and other stakeholders to obtain information and support timely customs clearance. Escalate matters requiring direction or broader coordination.
• Maintain accurate customs records and supporting documentation in accordance with established retention and data-integrity requirements.
• Prepare, maintain, and distribute assigned operational reports; review data for completeness and follow up on routine exceptions.
• Provide administrative support for department projects and audit activities by gathering data, compiling entry records and supporting documentation, assisting with testing, maintaining documentation, and tracking project status.
• Work closely with team members and leadership to support accurate, timely, and efficient customs operations.
• As assigned by Manager

Benefits

• Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.
• All your information will be kept confidential according to EEO guidelines.
• Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED