Customs Brokerage Agent

ExpeditorsBensenville, IL
Hybrid

About The Position

Ability to prepare timely, accurate entry declarations. Must be able to meet/exceed our best-in-class key performance indicators daily. Must be visionary and able to bring ideas to leadership to improve processes. Open files as required. Monitor timely entry release. Monitor all PGA (FDA, etc.) files, ensure the release of all agencies. Scan, and index documents into imaging system. Proper handling of “Entry Documents Required Entries”. Accurate & Timely billing – including sending billing to clients as required. Turnover to dispatch as required, timely. Customer Service – timely, clear & accurate communication both written and verbal with customers both internal and external.

Requirements

  • Ability to work under pressure
  • Take ownership of all that you do
  • Being a team player
  • Show respect
  • Positive attitude always “can do”
  • Multi-tasking
  • Obsessed with detail
  • Sense of prioritization

Responsibilities

  • Prepare timely, accurate entry declarations
  • Meet/exceed best-in-class key performance indicators daily
  • Bring ideas to leadership to improve processes
  • Open files as required
  • Monitor timely entry release
  • Monitor all PGA (FDA, etc.) files and ensure the release of all agencies
  • Scan and index documents into imaging system
  • Properly handle “Entry Documents Required Entries”
  • Accurate & Timely billing, including sending billing to clients as required
  • Turnover to dispatch as required, timely
  • Provide timely, clear & accurate communication both written and verbal with customers both internal and external

Benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • 26 remote/work from home days per year
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service