Customer Warehouse Associate

Ewing Outdoor Supply•Shreveport, LA

10h•Onsite

About The Position

Ewing Outdoor Supply is seeking an excellent Part Time Seasonal customer service associate for their Shreveport, LA branch. The ideal candidate will have a passion for customer service and safety, with the ability to work efficiently in a fast-paced distribution warehouse environment. This role involves both warehouse and customer service duties, requiring the ability to flex and lift 50-70 lbs. The position also offers opportunities to build skill sets and product knowledge, assisting at the sales counter as the associate grows within the company. Ewing Outdoor Supply has been a leader in the green industry for over 104 years, is family-owned, and prides itself on working hard for customers, growing employees, and having fun.

Requirements

Ability to flex and lift 50-70 lbs.
Customer orientation and ability to adapt/respond to different types of characters.
Ability to multi-task, prioritize, and manage time effectively.
Basic math skills.
Be able to lift 50-70 pounds.
Excellent communication skills, capable of building trusting relationships.
Ability to perform in fast-paced environments.
Valid driver’s license.
Excellent organizational and time management skills.
Good driving record with no traffic violations.
Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.
Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.

Nice To Haves

Prior green industry and landscape experience.
Bilingual English/Spanish.
Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate).
Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Knowledge of inventory stocking procedures.

Responsibilities

Engage customers and go the extra mile.
Greet and direct customers.
Provide accurate information regarding product features, pricing, and after-sales services.
Answer customer questions about specific products/services.
Conduct price and feature comparisons to facilitate purchasing.
Cross-sell products.
Ensure racks are fully stocked.
Manage returns of merchandise.
Coordinate with the team to provide excellent customer service, especially during peak times.
Inform customers about discounts and special offers.
Provide customer feedback to the Store Manager.
Stay up-to-date with new products/services.
Deliver a wide variety of items to different addresses and through different routes.
Follow routes and time schedules.
Load, unload, prepare, inspect, and operate a delivery vehicle.
Ask for feedback on provided services and resolve client complaints.
Inform customers about new products and services.
Follow DOT regulations and safety standards.
Perform repetitive physical tasks such as stooping, squatting, and lifting items above head.
Operate and make deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.