Customer Vehicle Delivery Ambassador

Carvana•Plainfield, NJ

1d•Onsite

About The Position

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?

Requirements

At least 2 years of customer-facing experience
Must be at least 21 years of age
Possess a valid driver's license
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity.
Must pass a drug test and obtain a DOT Medical Card.

Nice To Haves

Ability to obtain a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).
Ability to satisfy state-specific requirements related to access DMV/title and registration systems.
Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

Responsibilities

Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Obtain a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).
Satisfy state-specific requirements related to access DMV/title and registration systems.
Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

Benefits

Competitive, Performance-Based Compensation
401(k) with Carvana match
Opportunity for overtime during busy seasons
Fast Track Advancement Opportunities
100% Company Paid Healthcare Premiums
Dental + Vision benefits
Wellness program to support mental, physical and financial health
Pet care savings program
Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Tuition reimbursement
Student loan repayment program
Carvana Shares (annual grant)
Employee Stock Purchase Plan discount
Extensive internal growth and professional development opportunities