Customer Training Scheduler

Boeing•USA - Maxwell AFB, AL, AL

13d•$72,250 - $97,750•Onsite

About The Position

The Boeing Company is currently seeking a Customer Training Scheduler to support Boeing Global Services in Maxwell AFB, AL. The MH-139 FTU Training System Registrar/Scheduler is responsible for coordinating training enrollment, student scheduling, and recordkeeping in support of training operations, compliance, and academic administration. This role maintains accurate records in government-provided systems and tools, communicates with students and stakeholders, and supports graduate tracking, evaluation processes, annual training planning activities, GTIMS user support, and Community College of the Air Force (CCAF) coordination.

Requirements

High school diploma or equivalent
3+ years of experience in administrative support, training coordination, registrar functions, student scheduling, or human resources
Experience working with sensitive information and safeguarding confidential information
Proficiency in Microsoft Office Suite

Nice To Haves

Associate degree or higher
Experience supporting compliance-based, technical, or graduate training programs
Familiarity with training documentation, certifications, field evaluations, accreditation, and audit requirements
Experience supporting annual training planning or course scheduling activities
Experience in a fast-paced or matrixed environment
Customer service experience supporting internal stakeholders, students, or learners
Direct experience using GTIMS, LMS, and TMS platforms
Experience supporting CCAF accreditation and affiliation activities

Responsibilities

Register employees and students for required and elective training courses
Oversee student registration for admissions and course enrollment
Register students for formal training courses and ensure enrollment records are accurate and complete
Coordinate student scheduling, class assignments, calendar updates, and schedule changes
Collaborate with faculty and staff to schedule courses
Develop academic calendars in coordination with various departments
Maintain accurate and confidential records in government-provided systems and tools, including Learning Management Systems (LMS), Training Management Systems (TMS), GTIMS, and related databases
Manage, organize, and update databases with student and employee data
Maintain detailed records of students’ academic results and progress
Organize and distribute academic transcripts upon request
Manage rosters, attendance, waitlists, cancellations, and rescheduling
Monitor student attendance and coordinate follow-up actions with relevant departments
Verify prerequisites, certifications, and completion requirements
Ensure academic policy compliance and enforce examination and recordkeeping rules and regulations
Manage and support Community College of the Air Force (CCAF) accreditation and affiliation activities to ensure compliance with academic and institutional requirements
Communicate schedules, confirmations, reminders, and changes to students, employees, and supervisors
Generate reports on attendance, completions, compliance, and enrollment status
Support audits by providing documentation and training history as needed
Respond to inquiries regarding registration, schedules, and training status
Support Graduate Field Evaluations by coordinating, tracking, documenting, and following up on evaluation records to ensure timely completion and compliance
Support annual Programmed Flying Training (PFT) activities by helping establish aircrew throughput requirements and training course start and graduation dates
Provide one-on-one and small group initial, follow-on, and refresher training on the operation of GTIMS
Provide over-the-shoulder and phone support to users of the GTIMS application
Work independently to manage daily tasks and priorities with minimal supervision
Perform other related duties as assigned