Customer Technical Account Manager

Teledyne Technologies IncorporatedLaval, QC

About The Position

Join a Teledyne FLIR business delivering advanced radar solutions for defence and border security. You will act as the primary technical advisor to customers, ensuring successful deployment and sustained performance of mission‑critical systems. This is a high‑impact role at the intersection of engineering, delivery, and customer success.

Requirements

  • Strong stakeholder management
  • 5+ years TAM or surveillance systems experience
  • Experience with hardware & software deliverables
  • Technical degree (B.Eng/Physics or equivalent)
  • Bilingual French/English
  • Eligible for Controlled Goods Program (CGP) and security clearance

Nice To Haves

  • Radar experience
  • Systems integration experience
  • Defence industry experience

Responsibilities

  • Primary technical contact; lead reviews and discussions
  • Own radar system deliverables across lifecycle
  • Support field deployment and optimisation
  • Troubleshoot system issues
  • Drive cross‑functional execution
  • Track risks, metrics, commitments

Benefits

  • High operational impact radar technologies
  • Close collaboration with engineering teams
  • Influence on product evolution
  • Exposure to critical field deployments
  • Stable, technology-oriented environment
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