CUSTOMER SVC/DEPT LEADER

The Kroger Co. • Salt Lake City, UT

8d • Onsite

About The Position

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Requirements

• Leadership experience in a customer service or retail environment.
• Ability to create an outstanding customer experience.
• Skills in establishing and maintaining a safe and clean environment.
• Experience in directing and supervising day-to-day functions.
• Knowledge of best practices, goals, and standards for a Front-end department.
• Understanding and application of the Customer 1st strategy.
• Ability to encourage associates to deliver excellent customer service.
• Demonstration of core values: respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Direct and supervise all day-to-day functions, duties and activities for the Front-end department.
• Execute best practices, goals, and Front-end standards established for the department.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed