Customer Support Technician II (T2)

Applied Materials•Phoenix, AZ

1d•$20 - $28•Onsite

About The Position

Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Salary: $20.00 - $27.50 Location: Phoenix,AZ You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Requirements

Applies basic analytical skills or scientific methods or operational processes to perform straightforward activities
Understands how the assigned duties relate to others in the team and how the team integrates with others
Has no supervisory responsibilities
Uses standard operating procedures or scientific methods to guide own work and solve standard problems
Impacts own work
Uses communication skills to exchange information

Responsibilities

Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.
Assists senior engineers with corrective maintenance as needed.
Disassembles, cleans and rebuilds kits as part of kit management quality.
Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
Able to diagnose and resolve basic technical problems.
Strives to perform established BKM’s.
Follows all IP guidelines.
Develops the ability to represent Applied Materials to the customer.
Uses good customer service skills at all times while maintaining a professional demeanor.
Displays respect for the customer by maintaining an orderly work area.
Complies with all safety procedures and consistently demonstrates safety as a value.