Customer Support Tech II

VeriskTiffin, OH
$35,000 - $50,000

About The Position

We are looking for a Customer Care Agent who is passionate about helping customers, solving problems, and delivering outstanding service. In this role, you will serve as a key point of contact for customers, providing both functional and technical support while ensuring a positive, solutions‑oriented experience. This is an excellent opportunity for someone who thrives in a fast‑paced, customer‑focused environment and enjoys building relationships, resolving issues, and contributing to continuous improvement.

Requirements

  • Passion for helping customers.
  • Passion for solving problems.
  • Passion for delivering outstanding service.
  • Ability to thrive in a fast-paced, customer-focused environment.

Responsibilities

  • Serve as a key point of contact for customers.
  • Provide functional and technical support.
  • Ensure a positive, solutions-oriented experience for customers.
  • Build relationships with customers.
  • Resolve customer issues.
  • Contribute to continuous improvement.

Benefits

  • Health Insurance
  • Retirement Plan
  • Disability benefits
  • Paid Time Off program
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