Customer Support Specialist

Alphabe Insight Inc • San Antonio, TX

8h

About The Position

We are seeking a Customer Support Specialist who is passionate about helping customers and ensuring a positive experience at every interaction. This role is ideal for individuals who are organized, communicative, and solution-oriented, and who thrive in a fast-paced, professional setting.
As a Customer Support Specialist, you will serve as a key point of contact between the company and our clients, ensuring inquiries are handled efficiently, accurately, and with a high standard of professionalism.

Requirements

• Strong verbal and written communication skills
• Excellent organizational and problem-solving abilities
• Ability to manage multiple tasks efficiently
• Professional demeanor with a customer-focused mindset
• Basic computer skills and comfort using internal systems
• Strong attention to detail and reliability

Responsibilities

• Respond to customer inquiries via phone, email, and internal systems in a timely and professional manner
• Provide accurate information and effective solutions to customer questions or concerns
• Maintain detailed and organized records of customer interactions
• Collaborate with internal teams to resolve issues and improve service processes
• Follow company procedures and quality standards to ensure consistent service delivery
• Contribute to a positive and professional customer experience at all times

Benefits

• Competitive salary
• Opportunities for professional growth and advancement
• Supportive and structured work environment
• Ongoing training and skill development
• Stable, full-time position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed