Customer Support Specialist

Alphabe Insight IncPhoenix, AZ
8d$50,000 - $54,000

About The Position

We are seeking a Customer Support Specialist to serve as a key point of contact between Beloform Craft and its clients. This role focuses on delivering high-quality assistance, resolving inquiries efficiently, and ensuring a consistently positive customer experience. The ideal candidate is organized, attentive, and skilled at communicating clearly in a fast-paced, service-oriented environment.

Requirements

  • Strong verbal and written communication skills
  • Excellent organizational and problem-solving abilities
  • Customer-focused mindset with attention to detail
  • Ability to manage multiple tasks efficiently
  • Comfortable working with digital systems and internal tools
  • Professional demeanor and reliability

Responsibilities

  • Provide professional and timely support to customers via phone, email, and internal systems
  • Address inquiries, concerns, and service requests with accuracy and attention to detail
  • Maintain clear and well-documented customer records
  • Collaborate with internal departments to ensure effective issue resolution
  • Follow established processes while contributing to service improvements
  • Uphold company standards for professionalism, confidentiality, and quality

Benefits

  • Competitive salary ($50,000 – $54,000 annually)
  • Growth opportunities within a structured organization
  • Skill development and ongoing support
  • Collaborative and professional work environment
  • Stable, full-time position
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