Customer Support Specialist

Fisher's Technology • Boise, ID

21h • Onsite

About The Position

Fisher’s is seeking a qualified individual to fill our full-time, onsite Customer Support Specialist position. This position will be based in the Micron Campus and travel between campus locations, being responsible for receiving and processing mail, document workflow, records, assisting the team on copy & print projects, and maintaining a clean and efficient environment.

Requirements

• Exceptional Customer Service and a positive attitude with a willingness to learn and apply new knowledge.
• High attention to detail and ability to follow complex, specific processes.
• Basic use and understanding of Microsoft Windows and MS Office applications.
• Able to transition efficiently between job duties and locations, in order to provide coverage where needed.
• Good time management and organizational skills.
• Strong written and verbal communication skills.
• Dependable personal vehicle and a clean driving record.
• Ability to walk or move across Campus for extended periods of time, and move & lift materials weighing up to 45 lbs. on a regular basis.

Nice To Haves

• Copy Center experience preferred but not required.

Responsibilities

• Collect, sort, and deliver mail daily, including transporting outgoing mail to the post office at the end of each day.
• Prepare domestic and international shipping documents for customer shipments and large projects.
• Pickup customer mail at Post Office on a rotating weekly schedule and complete weekly mail runs to administrative locations across the Micron Campus.
• Operate copiers and printers at customer onsite locations to produce documents for personnel throughout the customer’s organization.
• Managing supply quantities for copiers and printers.
• Ensure that all deadlines are met with quality finished product.
• Maintain a clean and organized copy center.
• Travel between multiple sites throughout the day as necessary.
• Receive, sort, deliver, pick up and process interoffice mail.
• Accurately track accountable items.
• Understand and respond quickly and professionally to customer needs and requests.
• Perform other duties as assigned.

Benefits

• Employer Paid Life Insurance and Disability
• Paid Time Off, Paid Sick Time, Volunteer Time, Holidays, Bereavement, and Parental Leave
• Benefits Package including FSA, Medical, Dental, and Vision
• 401K with Employer Match
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed