Customer Support Specialist
Kensoft•Lewisburg, PA
•Remote
About The Position
We are seeking a friendly, reliable, and customer-focused Customer Support Specialist to join our team remotely. This is an excellent opportunity for individuals looking for flexible part-time work while developing valuable communication, problem-solving, and customer service skills. No prior experience is required. Training and support will be provided.
Requirements
- Strong written and verbal communication skills
- Friendly, professional, and positive attitude
- Good attention to detail
- Reliable and dependable
- Comfortable using computers, email, and online communication tools
- Ability to work independently in a remote environment
- Willingness to learn and receive feedback
Nice To Haves
- Previous customer service experience is a plus, but not required
Responsibilities
- Respond to customer questions and requests in a professional and timely manner
- Provide accurate information and helpful solutions
- Assist customers through email, chat, phone, or other communication channels
- Resolve basic customer concerns and escalate complex issues when necessary
- Maintain accurate customer records and update information as needed
- Follow company procedures and customer service guidelines
- Communicate effectively with team members
- Help create a positive and professional customer experience
Benefits
- Part-time remote position
- Flexible scheduling
- Entry-level opportunity
- Training and ongoing support
- Health, Dental Insurance, and 401K
- Opportunities for professional development
- Work-from-home flexibility
- Supportive team environment
- Opportunity to build valuable customer service and communication experience
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
