Customer Support Specialist/Travel (Flexible Schedule)
Hjbtravels•Port Angeles, WA
About The Position
We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment. In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.
Requirements
- Strong communication and customer service skills
- Ability to work independently and manage time effectively
- Comfortable using computers, email, and online tools
- Detail-oriented with a solution-focused mindset
Nice To Haves
- Previous customer service experience preferred but not required
- Interest in the travel industry is a plus
Responsibilities
- Respond to customer inquiries via phone and email
- Assist clients with travel questions, reservations, and general support
- Provide accurate information about destinations, policies, and procedures
- Deliver professional, friendly, and consistent customer service
- Follow company standards and operational guidelines
- Maintain clear documentation of customer interactions
Benefits
- Flexible scheduling (part time or full time)
- Training and ongoing support
- Growth opportunities within the travel industry
- Collaborative and supportive team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
