Customer Support Specialist I
University of Idaho Job•Boise, ID
About The Position
This position provides responsive and engaging customer support for child care professionals as they navigate the data management system (RISE) as it relates to the Idaho Child Care Program (ICCP) and state child care licensing.
Requirements
- One year of experience in a customer support role
- One year experience with data entry and a data management system
- Experience working on a team with shared goals
- Experience with organizational and problem-solving tasks
- Demonstrated ability to write clearly and precisely as demonstrated in applicant materials
- Using computer software and applications for word processing, developing spreadsheets, email and internet research
Responsibilities
- Customer Support
- Coordination of Meetings and Workshops
- Facilitating communication between program participants and project leadership
- Maintaining program calendars and schedules
- Operational and Administrative Support
- Serving as primary contact with program participants
- Other duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
